Milford Auto Group - Jeep Chrysler Dodge RAM

Friendly & knowledgeable sales staff. Great competitive pricing.
5 7 years ago (13-03-2018)

Great car buying experience. The salesperson "Rony G. Was very pleasant-not too pushy or aggressive. The negotiating process was much simpler than I've experienced in the past. It was an easy process from beginning to end. I introduced myself to the the owner "Joyce "yesterday and let her know how pleased I was with the whole experience at her dealership. Would definitely recommend this dealership to friends. Picking up the vehicle this morning. Very excited. Thank you!!!
5 8 years ago (07-09-2017)

Unethical. Dishonest. I would not trust them By the way, as another indicator, look every single "5 star reviewer". All have just a single review to their name. I believe that Milford is creating fake accounts and using them to post reviews. I'm sure that they will change it now that I have called them out on it. My serpentine belt broke on the highway. I limped it off the road and had it towed to Milford Dodge. I showed the mechanic the belt and we both remarked that it had not burnt, but seemed to have just snapped and how odd it was. The issue was the water pump that was under warranty. So, in theory, there should have been no charge. Instead they charged me over $200. They charged me $70 for a $40 belt, then charged me $130 for a DIAGNOSIS FEE. For an item under *warranty*. I asked what it was for, they said to diagnose the waterpump. I said 'warranty'. They said, 'well, it was really to diagnose the belt'. I said, 'I handed you the freaking belt - what the hell did you diagnose?!" They said 'Policy' and that ended the conversation. By the way, you know how you diagnose a waterpump problem? You reach down - whichever pulley isn't turning is your problem. The extra charge was unethical. I would not trust them with your vehicle
1 8 years ago (30-09-2017)

There's a reason why this dealership has been in business for over 60 years. They are a no nonsense dealer, and care about the customer. I purchased a vehicle from Mark, and it couldn't have been easier. Awesome dealership!
5 8 years ago (05-10-2017)

Just lease a Compass from Milford Auto Group. Great Service. There was a bit of a mix up on spec but they resolved the issue immediately. Very helpful and friendly people. Go seek out Wayne Mullins. Best Salesman. you wont be disappointed. And thank you Joyce.
5 8 years ago (03-08-2017)