cycles de ORO, Inc.

Bought my first real bicycle here. Great people to work with. The bike mechanics are very knowledgeable. I have recommended several of my cycling buddies.
5 7 years ago (29-05-2018)

Love this place! Excellent customer service, competitively priced, and great turn around time on maintenance! I definitely recommend Cycles De Oro for all your Specialized/Giant brand needs and wants!
5 7 years ago (20-04-2018)

Very helpful. Explained everything to me. Made some adjustments beyond what I knew I needed. Nice folks.
5 7 years ago (31-03-2018)

Drove up from Danville Virginia to look a a Giant bike that I had researched online....I had narrowed my search between the 2018 Cannondale Trail 5 and the Giant Talon 2..... We arrived just as they were opening on a rainy Tuesday morning.....They’re were several people already waiting for them to open the doors.... My friend and I saw the Giant Talon and went right to it, as Woody the bike mechanic began to assist the other customers.....Ben the salesman greeted us very politely and told us that he would be happy to answer any questions that we may have about the bike....I asked if I could take it for a spin....even though it had been raining he agreed....I feel in love with the bike after riding it..When I came back inside I must have asked about a hundred questions.... Ben and Woody answered every one of them even though I didn’t purchase the bike at the time because at the time they only had the large frame in stock and My size is right at the cut off from medium to large...I wanted to talk to my friends who ride often to get their opinion before making a decision... I even called back several times and, even though they were busy Ben and Woody took the time to deal with me and my questions. Long story short I returned today to purchase and pick up the bike and the minute I walked through the door I was greeted by a friendly Gentlemen with an apron on.....Turns out it was the owner Dale.He was as friendly as they come....Ben was there and they had the bike ready for me...I had a great conversation with Dale, truth be told I could have sat there and talked to him all day...he was that nice also he knocked some off my total purchase.... In concluding my experience With the whole Cycles De Oro was nothing short of Stellar!!! I would definitely recommend them to anyone who is interested in purchasing a bike or needing service for a bike...
5 7 years ago (26-03-2018)

The staff did not help me find a bike that was right for me. They did not ask me any questions on what i was looking for. I took it upon myself to ask questions and i still walked out with a bike that was not right for me and i didn't end up finding that out until after my purchase. When i tried to return the bike they told me i can only get store credit which was not said before my purchase. Horrible experience. I would love to rate it 0 stars but unfortunately i can't.
1 7 years ago (05-02-2018)