First Choice Moving

We chose First Choice to move a bunch of furniture from Las Vegas to our daughter and son-in-law's place in Austin, TX. We chose them based upon their online reviews. They weren't cheaper than the brand names, but we have moved a few times and the brand name movers can really screw up. Our move wasn't a small one....it included a 6'3" grand piano....they used 2 trucks. They even did 2 stops here in Las Vegas to pick up. We paid $700 for extra insurance, because we know that s**t happens even with a good mover. Jessica told us we really didn't need to do that, and she was right. Everything arrived in pristine condition. These guys are the real deal. The same people who pack the truck are there at the other end to unload. There is no BS that "the other guys screwed up". I think that makes them way more accountable. They were the fist movers I have EVER hired who did NOTHING WRONG. I'm going to use them again in the fall when we follow our kids to Austin, and I just hope that this review doesn't make them so busy that they can't serve us.
5 7 years ago (13-05-2018)

We moved from Las Vegas to the St. George Utah area a couple of weeks ago. It was a big move but they agreed to do it all in one day. The salesman had originally said he would send four movers to load the truck and then he would send two guys up to Utah with the truck. Only two guys showed up at our house the morning of the move. We were concerned that they wouldn't get it all done in one day. But they hustled and they were fast. They got everything loaded in about five hours. They carefully packed delicate items which we appreciated. They managed to get all of our stuff in the truck which was a remarkable feat! One of the guys had just gotten over a bad cold but he worked just as hard as the other guy. Because he had just gotten over this bad sickness, he decided it wouldn't be in anyone's best interests if he drove the truck up to Utah to do the second half of the move. I admired his integrity and wisdom in this decision. So the company sent a new driver to do the second half. All the guys, Walter, Victor and Michael did an outstanding job to get us all moved in. They finished around 10 at night and then had to drive all the way back to Vegas. I admired their stamina and I was so grateful that we got it done in one day - everything intact!
5 7 years ago (11-05-2018)

I am at a loss for what to do. The customer service rep misquoted me by 3-4 hours, and I spoke to the owner that same evening. He assured me he would address the issue immediately and refund me the difference as soon as he could connect with his representative. 4 days later, 5 phone calls from me, and no word back. It's hugely disappointing as the movers did a great job. A $500 move turned into a $1,000 move that my poor mother simply cannot afford. Please call me back or I'll be forced to file a complaint with the BBB.
1 7 years ago (25-05-2018)

First Choice Moving was a life saver! We had a last minute move and they were ask to move us the same day. They made it happen! The staff team is amazing and the movers, Hector and Jesus, are a dynamic team! All and all it was affordable, professional, sensitive to or needs, and quick! Thank you First Choice Moving & Storage! :)
5 7 years ago (08-04-2018)

They worked us in super quick when our apartment flooded. The two movers were courteous, friendly, and knowledgeable. I would recommend this company to anyone and will use them again in the future.
5 7 years ago (25-04-2018)