JCPenney

We ordered blinds for our windows from Penney's in Boise. We changed our minds three different times and SuAnn was with us every step of the way, so patient with us and so careful to make sure all the measurements were correct and we were happy with our purchase. I can't thank or recommend her enough!
5 7 years ago (13-05-2018)

Jc penny is the best place to shop my family has always shopped their and the customer service has always been exceptional.
5 7 years ago (04-03-2018)

So i had been meaning to go back to the jewelry dept for a care protection issue but busy life hadn't allowed it, so I thought I had plenty of time Saturday evening , well when I actually got to the counter it was 9 pm on the dot. The gal working was Lynn, what a gracious and helpful person. She not only stayed late to help with my concern, she let me see and buy an item I was interested in from the showcase, all with an awesome attitude. Thank you Lynn for reassuring me there still is 5 star service out there.
5 7 years ago (16-07-2017)

Every once in awhile i have a bad customer service experience. Usually, the staff is great. I mostly order online though and pick up in store when necessary. They could improve on the online store pick up process. Usually have to wait forever. Overall, I enjoy their members benefits and shopping is easy for our family of 6. They always have good deals.
4 7 years ago (07-07-2017)

Really hard to get through aisles which were trashed. Every cashier full and super slow.
2 7 years ago (10-03-2018)