Reviews
Been awhile since I've been home and visited the memorial hospital. Place is like a 5 star space station when you walk into the E.R. The trauma nurse was kind of gloomy, all of the other nurses were fairly nice, amazingly nice xray tech, Doctor was really nice as well. I barely got two words out and he interrupted, knew exactly what was going on, and from there everything was amazing! Can't complain one bit. In and out in less than 3 hours as well!
5
7 years ago (01-04-2018)
I went here to check in for surgery and turns out I was at the wrong facility. Two of the wonderfully helpful ladies called around town to find where I was supposed to be. They had no obligation to assist me and other places would have just laughed at me as I left, but these two ladies refused to let me leave until they had me going to the correct facility. That is true compassion and empathy.
5
7 years ago (29-03-2018)
Great experience! I was in and out in no time with the ER and Lance Henagan, N.P. helped me tremendously!! Thank you Lake Charles Memorial.
5
7 years ago (06-05-2018)
My review is based on the business office not the medical staff.i had a large kidney stone while visiting the area and on Friday pre admit and was required to pay $900 deductible up front for lithotripsy surgery on monday.i passed the stone over the weekend and canceled the schedule surgery.now I have been waiting since 4/23 to get my $900 back! I knew I shouldn't have paid it up front but the lady insisted.i will not let this go. That is alot of money.
2
7 years ago (10-05-2018)
I have had the most worse experience in the ER .My husband was filling bad feeling like he had no energy .When we arrived the triage took him and did his blood pressure ECT
And told me to wait in the waiting area.We got here at 5pm .I was able to go back to the er one time for one min.They had him in scrubs and took his cloths and his cell phone and he s just sitting in the hall .No nurse no doctor can to let me know how he was doing .I would go to the desk in the waiting are like 15 times and all they would say is he no in a room yet he is still in the hall.Atfer hours of waiting I ask the lady and security guard if some one ,could go back there to tell my husband that we needed to go to another hospital.The girl at the desk told me the nurses were to busy for that.The security guard and the girl beyond the desk wad very roud w me.I would go to the desk every 30 mins to a hour to check to see if I can find out how he was .All the girl at the front desk would tell me is he is still in the hall and and they waiting on a bed for him.It is now 12:11am Wed and we arrived at 5 pm Tuesday.I still have no information on my husband and I'm still waiting.I m just amassed at how I asked the girl at the front desk to go back to the Dr and tell my husband that we needed to go to another hospital due to all of this.And no one would go tell him
This hospital is like a jail.O will never ever return to this hospital for any kind of care
I will also be writing a letter to the Director of this hospital.This hospital is very poorly run
Tammy Johnson
3
7 years ago (01-05-2018)