Reviews
The guys were great!! I was in a rush due to work schedules and even tho I kind of sounded like I was trying to be difficult they understood and were super attentive attentive. Their guarantees in their tires is really helpful too. Great service and of course the prices. Definitely recommend!!
5
7 years ago (21-05-2018)
Snows mounted and balanced for $30 + tax. Be prepared for the inevitable upsell ... No I did not ask for or want an alignment for an extra $70. Very busy in the am so best to leave your car or plan on a 60-90 minute wait. Staff is pleasant and cordial. Came back after 50 miles and they quickly checked the lug nuts. Nice. Remounted regular tires @ $9.99 ... read that town fair does this for free ! They just might get my next snow tire order.
4
7 years ago (13-04-2018)
I never give reviews, but I thought I will share my experience this time. Nice people, but be ready to sit there for hours. Even in the middle of the week they are so very slooooooooow. I went there twice, and at the first time I was there for 3,5 hours, second time 5 hours. Bring your lunch or just go home, because they will tell you 1,5 hour but you will spend there half a day.
1
7 years ago (25-05-2018)
My family has been using Mavis Discount Tire for years, however I was extremely disgusted with my recent experience.
I purchased four new tires for my pickup truck. Upon completion of the installation, I paid almost $1,000 for the four tires, balance of four tires, and a $79 wheel alignment. After I paid in full for everything, I asked for the spec sheet of the wheel alignment. The guy goes in the back, comes back and says, "We forgot to do the wheel alignment". They surely didn't forget to charge me for a wheel alignment! If I didn't ask for the spec sheet, they were going to let me leave after paying for a wheel alignment and not getting one, and my brand new $1000 tires would get worn unevenly. It makes me wonder how often they charge for a wheel alignment and "forget" to do it. I then waited for them to complete the alignment.
Secondly, the tires that were previously on my truck I had asked them to save so that I can reuse them in the spring. Once I got home, I realized my spring/summer set of tires were completely butchered while Mavis dismounted them. (See uploaded picture) Now they are completely unusable. How can a tire shop not know how to dismount a tire without damaging it?
Lastly, about two days after Mavis installed my tires, I took my truck on the highway. The weights on my rim (from Mavis balancing the wheels) went FLYING off the wheels when I got my truck up to about 60mph! Luckily they didn't hit anybody or any other cars. I took my truck back to Mavis right away and spent another two hours in their waiting room. They replace the "clip on" wheel weights with "glue on" wheel weights. I drove on the highway two days later, and some of the "glue on" weights fell off too! Now my steering wheel shakes every time I go on the highway because my wheels are not balanced.
Now I know better, I will bring my truck to a mechanic that knows what they are doing. I will bring my truck elsewhere to have them properly balance my wheels and to replace tires in the future. I will never return to Mavis Discount Tire and I surely will never let them touch any of my vehicles in the future.
1
8 years ago (23-10-2017)
Good Prices. Poor Service Times. Been here three times. total time awaiting service completion 3hrs+4hr+1.45hrs. Hope it gets better.
2
7 years ago (21-02-2018)