Maxx Properties

Your corporate practices are ridiculous. Around April or May 2016, I signed a roommate adendum removing my ABUSIVE ex boyfriend from the lease. February 28 2017 I moved out. April 16 2017 I finally got the deposit check by mail. It had his name on it still. When he legally waived ALL rights to that deposit. There is no legal reason that he should have been included on that deposit return. I called the office (Willowcreek, Omaha NE) and requested a re-print. They said it should be there by that Wednesday. NOTHING. I got NO response, mail or phone, at all. I just called today, 5/12 to follow up and got a return call where I'm told that your offices want to have the original check returned. WHY did it take THREE WEEKS to tell me that? Should that not have been something you told the office staff to let me know THE SAME DAY I REQUESTED A REPRINT? So now I have to take time out of my day to bring the check back to their office and what, wait another week? Its MY money. Why is it taking so long to return it to me? I only give 2 stars instead of 1 because generally the rest of my experience wasn't terrible. But why am I having to contact my ex OR wait four to five weeks for a reprint of a check that shouldn't have needed reprinting in the first place?
2 9 years ago (12-05-2017)

Rude. Disrespectful. Arrogant. They tried to tell me that my side of the story was not accurate because "It didn't match up with the police report" AND they will not take anything off of my rent due to their outside ac unit consistently freezing up. They need to be shut down! At Fox Valley.
1 9 years ago (25-05-2017)

Rude, disrespectful, unprofessional. The leasing office staff always act like you are bothering them or like they have something else they would rather be doing. That is of course assuming that they are there at ALL. I went in on a Tuesday at 11:00 in the morning and they weren't there. I would be more than happy to change my review if the staff of Willow Creek Apts pulls their heads out of their asses.
1 10 years ago (17-12-2016)

They slander peoples charter. Do not handle business professionally. Do not care about the. Tenants. At all. Will lie on you. They will deflamation of charter on you if they don't like you. At fox ridge.
1 10 years ago (30-09-2016)