Microsoft Store - Shops at North Bridge

Open space Microsoft shop. Simple yet nice. I enjoyed the customer service
5 8 years ago (04-05-2018)

This is one of the best stores I have been to in a long time. The staff are so nice they even let my kids play with their Xbox for a long time and didn’t say anything and they offered them to play in a bigger screen, also they stayed 5 minutes after closing for my kids to finish their game . This is the best store I have been too in a very long long time.
5 8 years ago (06-04-2018)

Staff seemed helpful and friendly at first, willing to help. Then when my issue with my tablet had escalated to a “manager” it went south. I went in to have my product looked at because I could not connect to internet, then all of a sudden battery couldn’t charge - or hold charge. They told me they could do nothing and that I’d have to spend $450 to replace my product. This being told to me after two “managers” went into the corner whispered something...briefly talked about how they ordered pizza then only one returned and wouldn’t even look at me to tell me I’d have to replace The whole thing, that there was no fix. All of the reviews on here are pretty accurate. Google is your friend...and more helpful with alittle research then some of the techs there. My tablet charges, holds charge, and connects to internet thanks to some research from bloggers.
3 8 years ago (05-04-2018)

First, it's not quite a store. It's essentially a kiosk in a small mall with no parking. Second, while my experience at this establishment was fair and the employee that helped me out was pleasant (even providing a solid discount), I want to caution against purchasing any Dell products here. The Dell laptop I purchased here for work probed to be incredibly unreliable. After an issue with the laptop not charging and throttling performance, I sent the device back to Dell. They "repaired" it, but the issue has begun to occur again. Now they won't repair or assist me without me paying $159. Beware Dell products!
2 9 years ago (22-09-2017)

Great service. I broke my Surface screen. I bought a new Surface Pro and Fred was very helpful with the set up Thanks
5 9 years ago (03-11-2017)