PC GURU, LLC.

Worst experience ever. Do not use PC Guru. Matt took in my computer to assess what was wrong and I paid with the word from him that the money I paid to have it assessed would be taken off of the charges to have it fixed. He called me back stating that his manager would not allow him to have the money I paid taken off of repairs. Then when I picked up my computer he lied again stating he never told me the money would come off of repairs which he told both me and my husband. He also stated that they could not recover data from my computer and recommend another place in Charlotte since they weren't capable of doing recovering data. How is this place called PC Guru when they can't even recover data? Do not use this place they lie and can't even complete all computer work. I will never waste my time or money at this place and do not recommend it to anyone since they have liars working there. I even contacted the manager to no avail and no reply on his lying worker named Matt. I will take my business elsewhere and recommend everyone else I know so the same.
1 7 years ago (20-11-2017)

PC Guru is Amazing!! Got in touch with Don he asked that I call Mark because he was with another client. (Need to say that Don responded very quickly especially for the time of day!) Mark was able to take care of my problem very quickly & painless for me! Service & price was all on point! Can't thank you guys enough!
5 8 years ago (22-09-2016)

A computer geek, I use that term with the utmost respect referred me to PC Guru in Monroe. He is such a great friend, and now he referred me to PC Guru!! With all of the negativity in the world, I have never dealt with such awesome, intelligent, reasonable, and so polite people...won't say never, but been a while...few and far between....The staff are awesome, their work is impeccable, their prices are a good shock to the soul, and with all of the weird things that have happened to my computers, they are rock stars!!! They will always have my business!! They are just as careful with my money as I am. No excessive costs for work that does not need to be done....and help me find ways to make my computers last longer, run faster....and quick!! I rely on my laptop for everything, and anything that concerns my computers, I rely on them!!! Thank you all, and especially Mark for my last trip!!!
5 9 years ago (26-08-2015)

A bit pricey but good work!
4 7 years ago (07-10-2017)

Good People. Men of their word when it comes to outcome of services performed and final result. I would recommend to friends.
5 8 years ago (07-02-2017)