Pro Oil Change

Terrible customer service! I have gone to this location for a few years, but never will again. When i had my oil changed this last time, I had a sticker in my window from this location that said 10% off your next oil change. There is no * or ask for details anywhere on the sticker. When i saw the receipt i simply said, "is that with the 10% off?" He looked at me sideways and said I didn't tell him about it before the oil change. So i said that the sticker informed me of this and you obviously changed the sticker. The new sticker making the same claim. Again he had an excuse. Then i said can you simply rering the invoice with the discount and again he said no. Finally i said that nothing indicates i had to let you know in advance, it isnt like a coupon etc. and that it was silly to lose dozens of potential visits over $6.00. He still said there was nothing he could do and made it seem like it was still my fault. A few days later i got a courtesy call from their head office. I gave them a 1 out of 10 on both questions. Then they asked why. I told them the whole story. The lady just said oh several times and also did not offer any solutions. I have never left anyone a review until now but i just could not believe that after all my interactions with this location they would treat a customer so poorly.
1 7 years ago (05-06-2018)

It was quick and amazing service. My car was in and out for oil change. Keep it up man good work👍. Surely come back again and will recommend to every friend
5 7 years ago (06-06-2018)

Quick service! I went in for an oil change, loved their staff, service and so neat and clean! Definitely coming back!
5 7 years ago (06-06-2018)

Decent oil change place. Service is generally pretty quick. They messed up installing my directional tires, but were quick to fix it once I brought up the mistake.
3 7 years ago (30-04-2018)

My car was serviced immediately and oil change was done in 10 minutes. All the guys were very helpful and professional. Didn't try to sell me on anything I didn't need. Would definitely go back.
5 7 years ago (06-03-2018)