RC Bicycles

I have always loved this bike shop and it was the only one I recommended to people in Tucson. Just went in for the first time in a little while and was expecting the usual great customer service. Unfortunately there did not seem to be consensus on the price of simple air refill and slime in my tires which I have been hooked up with several times in the past. Instead of the $5 I thought it would be it was $5 per tire which I was only told after he had done it. Could have a bought a tube at Walmart for less than that. Had to talk my way out of paying a $25 service charge which is ridiculous when I didn't need anything taken apart. Not used to having to barter my way out of anything at this place, I have always been treated so generously. Would no longer recommend.
1 7 years ago (23-04-2018)

I love this bike shop. This is the only place in Tucson I would take my bike too! Shaun did an excellent job with excellent customer service! I would recommend this place to a friend.
5 7 years ago (22-03-2018)

Paid for tubeless setup on my bike. Picked the bike and realized on the ride that my brand new directional tire was put and sealed backwards. This is a big no for directional maxxis tires. I brought it back to the shop and apparently mechanic knew they put it wrong but decided not to tell me because "it's not a big deal and I won't notice." They refused to put the tire correctly despite the mistake because "we run out of sealant. " Keep coming in for the service refund and they refuse giving back $20 because "we don't have any cash" . What a place... Stay away.
1 7 years ago (05-04-2018)

I have had a very positive experience at RC Bicycles. After looking around town some for a bike, I visited RC Bicycles. The salesman Rocky was very friendly, honest, and easy to communicate with. I bought a hybrid bike that was the right size for me at a fair price. Rocky also sold me some locks and lights when I bought my bike that have worked really well. I have taken my bike back to the store a couple of times when I needed repairs, and the mechanics have been honest and not overcharged me. Rocky has also greeted me and been conscientious when I have visited the store. Overall, I would definitely recommend shopping at RC Bicycles. I'm glad to support a locally owned business as well.
5 8 years ago (31-01-2017)

I met the Raul at a cycling safety seminar in the early spring, and when I came into his shop in the late summer, he remembered me and even a little of my circumstances. Friendliness is in short supply these days, so that's a nice touch. Some of the businesses in Tucson...I swear they don't want your money. Hey, I've bought nicer bikes for lower prices, but not in the city of Bear Down! Wildcats!, AZ. I get it: some people think bikes are art, or they're huge bike hobbyists, or their bikes don't see the abuse of everyday life; but for the rest of us, it's a tube with wheels that gets us from here to there, and we don't want to pay $600, $800...$2000 for it! RC Bikes has probably the best prices in town for such cyclists, and they're willing to do fixing-ups to get you rolling again. Not a huge selection _in store_, but they definitely have the basics to get you started on the cheap (don't be obtuse and say you can find it cheaper on A__zon!) and they can order it in if they don't have it on the sales floor. When you get tired of telling bicycle salesmen that you're not a professional Tour de France-er and you just want a beater to get around town, and they point at some bike and say, "But this one's only $500!" you'll probably end up at RC. They've done right by me, even gone out of their way for it.
5 8 years ago (09-09-2017)