Restoration Hardware

Huge disappointment. Price are too high for what they sell. I have concerns about the quality. We are disappointed with what we received. I will post a picture of how the furniture looks like. Huge difference with what you see online.
1 8 years ago (13-02-2018)

I had a fantastic experience at Restoration Hardware on Sunday. I was looking for a rug, and in addition, I wanted to return a blanket I had received as a holiday present and wanted to check on a previous order that I had not received yet in the mail. I spoke with Melvin Hooks about everything and he was incredible. He was so patient when I was trying to figure out which rug it was that I wanted and waited for me and spoke about the different options Restoration Hardware had. When I asked if the rug I chose had different colors, he went and searched for a sample so I could see the difference in colors. He made sure to check on my order and confirmed that it was on its way. Lastly, he returned the blanket with no problem and was able to use the credit from the blanket towards the rug I purchased. I will most definitely continue to go to Restoration Hardware because of the excellent service.
5 11 years ago (25-08-2015)

If I could buy the entire store I would. I came in the other day looking for paint and they have a wonderful selection of grey shades. The staff helped us with the different paints they have and gave us samples to take home. The furniture/ style of the pieces is very upscale and modern. Everything in there was lovely.
5 11 years ago (12-11-2015)

I frequented the restoration hardware in Old Town before they closed down. The staff was excellent there. Returns were always easy. I love their taste and quality. When you get their items on sale it is a real deal. I am not as familiar with the Georgetown Store. The company is run well. THey seemed to get too much into furniture for a while and that hurt them. But now it seems they are coming back around. I love their new collections of bath, lighting and rugs. You can't beat the value.
5 14 years ago (27-01-2013)

Good service
4 10 years ago (28-10-2016)