Richardson Plumbing

We have used Richardson Plumbing s lot in the past several years and have always been pleased with the service and have remained loyal customers until now even though they were not always prompt in completing their services. However, we had an emergency come up today and they were unwilling to help us in our time of need. We will no longer be using Richardson Plumbing for our plumbing needs. Their lack of loyalty in our time of need is unacceptable. We went with another area company who is willing and even gave us a deal.
2 7 years ago (03-02-2018)

Called to get service. Got berated because I didn't know what type I had (I wasn't in my home). Told them I had a home warranty as a new home owner and they cut me off and said they don't want to work with me. I then wanted to ask if they knew companies that they could recommend and they hung up on me. So I called back and got yelled at again and hung up on. Guess they won't want business
1 7 years ago (03-04-2018)

Jay came out and did the estimate. A really nice guy and professional. Jason and another guy put in out bathroom in the basement. The major plumbing was there but they still had to bust up some concrete. Between the both of them the gave us exactly what we wanted, a rough beasement bathroom for our son and his friends. Nothing fancy. We got a tub/shower combo a sink with a vanity and a commode. We had help with framing the walls. I would use this company in a heartbeat because of Jay's customer service when we had questions, he was prompt and solved the issue and work resumed. Jason and his helper was great too and they smell good too!
5 8 years ago (14-08-2017)

Can you give a zero? Not what they were about 7 months ago.
1 7 years ago (09-04-2018)

Kenny G was awesome. He was early. He was clean and didn't smell. Very professional.
5 8 years ago (12-09-2017)