Sally Beauty

The worst Sallys I've ever been to. I went in in Sunday 1/28 for an exchange without a receipt so I got the lowest price possible, which was fine. What wasn't fine was how the employees handled the transaction. The younger one rudely told me I couldn't hold my exchange at the register while I shopped. Then told another girl to do the exchange but they ended up doing it together so the younger one could "learn" but they ended up shocked at how little I was getting back for the products then said it wasn't worth me exchanging the products. I wish I walked out instead of standing there being told I was stupid and then spending more money. I won't be back to this Sally's or many others for a while.
1 7 years ago (09-02-2018)

They don't even answer the phone when I called. It rings and then goes to busy signal
1 7 years ago (23-04-2018)

Workers were very nice and helpful. Manager was a bit brusque for North Carolina, but was quite helpful overall.
4 7 years ago (20-02-2018)

This store has TERRIBLE customer service. Well, I can't actually say I was a customer since I was rudely turned away at 7:50pm (closed at 8). I popped in just to ask if they had a particular brand of dry shampoo and before the door even shut behind me and could get the words out of my mouth, the RUDE employee at the register hastily says, "We are closing in 4min. What do you need??". I just turned around and walked out. Now I see why this store has TERRIBLE reviews. I'll take my business elsewhere.
1 8 years ago (08-08-2017)

If I could give this store less then a star I would. The elderly women ( JCF ) working the store alone was nicer to everyone in the store but myself and I realized it was because every women in there aside from myself was around her age, needing advice for hair color and what not. She didn't even speak to me while at the register. Not even a welcome to sallys, but she made sure to say it to the women who came in after me. Completely rude!
1 8 years ago (21-04-2017)