Staples

Customer service during the day at the print center was great, I'm very happy that I went back during the day, as the price to print the same poster- same request - same size was 50% cheaper. I appreciate the lovely young lady who was not trying to make the most expensive poster possible- 15.50 per poster - laminated after coupon was a huge difference (and the reason I printed) compared to 31.00 per poster- not sure where the difference came in but i did notice the first quote included an extra charge for having them ready in an hour when I made it very clear they would be picked up the next evening and "no rush was needed". I appreciate honesty and next time will do my research BEFORE asking for a price. Consistency gains trust.
3 7 years ago (21-11-2017)

Helped me with a charger. Fast efficient and super helpful even testing it in the store.
5 7 years ago (24-05-2018)

great place to work in and also customer friendly 😋
5 7 years ago (19-05-2018)

The router died. I did some research, went to this Staples hoping to replace it with one of the highly reviewed ones I had read about. No luck. Every router there was from the same manufacturer -- whom no one seems to recommend anymore. The staff was friendly enough. If I hadn't wasted my time by making a trip to this store, I'd certainly have more positive to say about them.
2 7 years ago (26-09-2017)

The Print & Marketing Services center was so helpful! I created my own wedding registry card by using a template in Microsoft word to add with our wedding invitations. When it was time to print I called the Waltham Staples store to help make sure I uploaded the file to send to the store for print correctly. The customer service Rep was so helpful walking me through step-by-step where to go online to place my order and get exactly what I needed. When I picked my order up in store an hour later a different customer service Rep assisted me in getting return label stickers designed and printed within a couple of minutes. Both employees were great to work with. They were very kind, professional, and most importantly they were incredibly helpful! They took the time to listen to what I needed and made sure they got it taken care of for me in a very quick and efficient manner. I will absolutely be coming back to this store for future printing and copying needs!
5 8 years ago (25-02-2017)