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Reviews, get directions and contact details for The UPS Store

The UPS Store
Address: 198 Tremont St, Boston, MA 02116, USA
Phone: (617) 426-3039
State: Massachusetts
City: Boston
Zip Code: 02116


opening hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Ali saved the day. He was solo and helped several customers while we were there and STILL saved the day. We had to print documents and within 30 minutes. The computer for customers printing was acting up - badly. Ali went above and beyond to juggle our issues and all of the other customers. He used some other equipment and was able to print out our documents successfully. Most importantly, he was very positive and remained calm through the whole process. THANK YOU!!!
5 7 years ago (12-05-2018)
I went to this store to ship a prepaid item that needed a strip of tape. The staff told me I had two options to buy some tape or make a donation to charity for a strip of tape. I told them I don't like those options and the woman behind the counter saluted me as if to tell me to head out. Great company.
1 7 years ago (12-03-2018)
So a gentlemen Brad helped me out ( got his name off my receipt ) .HE WAS AMAZING .. he was super helpful .. I have never returned anything before he was really nice and helpful .. my son liked the bubble wrap as all kids do .. so brad went in back and got him some to play with and even more to play with when we left for the road:) was in there for 2 minutes at the most .. very good customer service :)
5 7 years ago (08-03-2018)
The staff sucks! Literally , the worst people you can deal with. I see that I am not the only one who thinks that way. One of them named Allen, did not take my prepaid shipment in the box that they had delivered to my place. He tried to sell me box for $6.99. When I didnt want to buy it and explained him it was in its shipment box, he didnt listen to me. Was very unprofessional! I dont really understand why a company like UPS would employee people like him. I would never go to this store again!
1 7 years ago (10-04-2018)
This UPS store really went above and beyond! I lost the tracking receipt for a package I needed to send; an employee and manager really went digging, found the tracking number, and were able to explain to me exactly what happened with this package. Highly recommend!
5 7 years ago (29-01-2018)
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