Staples

Ridiculously expensive. Maybe even more so now that they are the only game in town. However, the real issue that bothers me is that the store prices are consistently higher than their website. Fortunately, they do price match their own website but it is an argument every time.
3 7 years ago (28-03-2018)

Typically great customer service, good products. Never been disappointed coming here. They consistently sell quality products whether it is computers, laptops, desk chairs, pens, or even staples. Great place to buy inexpensive office/school supplies in general.
5 7 years ago (03-12-2017)

Very poor customer service. Didn't find my one hour pick up order in the system. Instead of one hour it took two days and ended up canceling the order. I give two stars because they offered to resolve the problem but needed to wait another day. 1hr pick-up actually means 3days.
2 7 years ago (11-02-2018)

Staples states that they have an easy return policy- I wanted to exchange an item that I had purchased a few days prior due to buying the wrong item. I didn't have my receipt, nothing wrong with the item, and I was buying something for $10.00 and returning something for $5.99. I was told to leave the item with the cashier and get the item that I wanted. I returned to the cashier and was told to insert the card that I used to make my purchase and choose if I used credit or debit. I use multiple accounts and cards so I wasn't sure what card I used and if I used credit or debit. After trying 3 cards and combinations the cashier said none of them were the correct card used. I then had to wait for the manager to go look up the transaction and get all the information for a $5.99 item that I was exchanging for a higher priced item. I believe they should remove the statement of Easy returns because this definitely was not easy and I won't be returning to Staples.
1 8 years ago (06-02-2017)

I went to there in the morning on Nov 30th. Terrible service at this Copy & print center !!!
1 7 years ago (04-12-2017)