Staples

I can't believe some specific people working in the service area of the store have jobs. They act like you're bothering them when they have to do their job. I guess having an employee that actually does their work is too much to ask for these day because whoever's allowing it obviously doesn't care. There are however some good employees. Staples is weird because some things are priced really well & great deals, while others as more expensive. So for the deals I do get, I'm appreciative.
3 7 years ago (21-05-2018)

Today I went in to buy envelopes. When I got to the cash register the cashier, Ms Tiffany remembered me. She had helped me make my graduation invitations for my daughter's college graduation. She even asked how was the party. She even joked with me and asked where her plate was. Such a nice helpful lady. I always go to Staples for my office and personnel needs.
5 6 years ago (03-06-2018)

This store goes beyond expectations to treat their customers well. Aby in the shipping center was great. The store manager on duty tonight was the friendliest I have ever encountered. It is people like these that make this Staples the best I have ever visited. I recommend this location without reservation. I will buy all my office supplies from here going forward.
5 7 years ago (04-02-2018)

I spent nearly $400 trying to set up my new office. I was told the chair that I ordered online in the store, due to lack of inventory on a promotional sale, would be delivered by Monday, Tuesday at the latest. It is now Tuesday and they still have not shipped it out from halfway across the country. Looks like I will continue to work out of my truck until then.
1 7 years ago (15-05-2018)

The worst customer service around. Step 1- teach your employees to speak up on the phone. Step 2-tell your employees to not lie on the phone. If you don’t have the product, don’t tell us you do so that we waste 45minutes of our time and gas money etc driving out to you to find that you are sold out of the product. Step 3- fire the glasses wearing red hair guy. Think he had a ponytail. THE WORST employee I’ve seen at a store in a long while. Not helpful, disrespectful, and offered zero solutions to a problem that could have been fixed by- wait for it Staples management- an up-sell!! Yep, instead of giving me a solution to my problem and earning extra money for this store, these employees version of customer service consists of shoving my product back in my face and telling me there’s nothing they can do. No wonder stores like this are going out of business. Btw, I waited a couple weeks till I wrote this so I could cool off. I’ll be getting my soda stream bottles at target thank you very much
1 7 years ago (23-01-2018)