T-Mobile

Nice, clean and new smaller store with friendly staff, however they have a limited selection. Only base models, if you want a better phone they will order it for you with a $20 dollar fee on top of cost of phone, taxes and other fees. Would be better off ordering it off the site yourself unless you have the time and wouldn't mind spending a little extra for the phone you want delivered to your home.
2 7 years ago (18-02-2018)

This store probably has the best customer service and sales staff of any T-Mobile store I have ever been in. This is great that I don't have to make a trip down to Fort Collins anymore!
5 7 years ago (09-03-2018)

Went over there today to get my service switched over to T-Mobile from Verizon. Verizon is incredibly expensive and you don't get much for your money. These guys got me into a plan where I went from paying $190 for four gigs of data to $140 a month for unlimited data. These guys saved me a ton of money and I'm very appreciative. It was also fun talking and chatting in the very relaxed very comfortable environment. It was like a three hour process to get everything set up but it was well worth it. Great job guys! look forward to working with you in the future.Glad you are here in Wyoming and looking forward to the service being expanded.
5 8 years ago (20-08-2017)

Love the fact there is T-Mobile in Cheyenne now. The staff is super friendly and very helpful.
5 7 years ago (08-03-2018)

I wish I could remember the names of the 2 guys that helped me the other night because they were incredible. My invoice just says Sales Rep # 5707121 so if anyone working there can chime in and shed some light on who this is, that'd be awesome. Because I would like to give credit directly to him and the other guy working with him. They got my plan all squared away to save me even more each month and out the door with zero out of pocket on 2 new Samsung Note 8s. I worked about 6 years in the cell phone industry so when I go into a cell phone store I am ready to run into cocky salesman types or arrogant individuals talking down to customers like they will just never grasp the complexities of the wireless industry. I saw these types of people in the industry every day for years. Not these guys! Just down to earth dudes willing to assist me in a decision and geek out talking to me about all the new tech we both love, all the while not ignoring other customers who entered the store near closing time. Had an excellent experience with true professionals and am so thankful to have a T-Mobile store here now in Cheyenne. Verizon no longer has the Wyoming market cornered.
5 8 years ago (03-11-2017)