The Cedars

This may be a beautiful clean facility but you’re not going there for a vacation . Most of the nurses & CNAs were nice , except for the one who over medicated my mother and put her in an oxy stupor for 3 days!! I was floored, and never got an apology from ANYONE! I couldn’t tell you anything about the Dr because we never met her !! She never checked on my mother once , not even after she was over medicated !!? My mother had a cervical spine surgery and as a result could not lift her arms fully (c5 palsy) and she was very weak & unsteady . She walked with a walker. She was discharged way too soon , after 15 days . I was in shock ! I expected her to be there a good month in her condition . She couldn’t even get herself out of bed on her own or lift herself off of the toilet, she required assistance . When I questioned this, PT then started to help her with bed transfers -3 DAYS BEFORE THEY WERE DISCHARGING HER. She also never got any OT in regards to how to bathe or shower safely when home. Because my mother lives alone I took her home to my house , 3 weeks later she ended up with Pulmonary Embolisms & spent another week inpatient at MGH. The Dr there suggested another rehab stay as he could clearly see she was still very de-conditioned from surgery ! She then went to Life Care of Attleboro where she received great care ! The nurses and therapists were all great ! The house Dr even made rounds EVERY morning ! The therapists worked with her on showering safely and gave us a list of items she will need at home. We also received an invite to have a meeting prior to discharge about how she was doing & the progress she made . Never got that at the Cedars... She also stayed at Life Care a little over 3 weeks, they didn’t push her out before she was ready!! All I can say is Do your research before sending a loved one to any rehab facility! And remember just because it’s a beautiful facility doesn’t mean the care is good! *oh and another thing , my mother had a sore on her tailbone upon discharge . They told me this wasn’t a bedsore , it was just from moisture & to use desitin on it. Well sure enough the VNA told me it was a bedsore & while inpatient at MGH the wound care team evaluated her. She now has a stage 4 bedsore and is seen weekly for this!
1 7 years ago (13-05-2018)

My mother was sent to Cedar Crest for PT and to heal, following surgery for a fractured hip. Unlike many of their patients, she is a “young” 69 years old, very active, independent, etc, who generally is healthy and vibrant. However within one week of her stay, I saw a transformation that haunts me to this day. In short, my mother takes a specific medicine, four times daily, which she has been on for over 20 years. This medication MUST BE TAKEN AS PRESCRIBED and NEVER decreased suddenly. Within a few days she began to demonstrate extreme personalty changes, so I inquired about her medications. Sure enough, the staff had cut down her dosage from 4 times a day to only twice a day! Apparently it was incorrectly noted in the discharge records from the hospital, which is not The Cedar's fault. HOWEVER once I made them aware of the situation, they refused to take steps to verify the proper dosage (i.e. call her pharmacy, call her Primary Care physician,etc). INSTEAD with each passing day my mother's mental state continually declined to the point where she could not do therapy, (the reason why she was there!) I was informed that one doctor covered the entire facility and I needed to contact him to get her dosage back to normal. By chance we had a friend in common, so I WAS able to call him and get the dosage straightened out. But it was too late. On her 7th and final day at Cedar Crest she suffered a Tonic Clonic SEIZURE at 5am, and was rushed by ambulance BACK to the hospital where the cause was determined to be withdrawal from that medication. I only wish her complaint was about lousy food, bugs, overworked staff and rude service... ALL OF WHICH SHE EXPERIENCED (Excepting two very special staff members Benny and Zeke, who went out of their way to attempt to make her stay a pleasant one.) I'm not looking to talk to anyone about this. I only forward this story to assist someone considering this establishment for their loved one.
1 7 years ago (27-03-2018)

The staff is amazing!! Nurses, CNA's, receptionists, social workers....all very compassionate while caring for my dad and the entire family. My brothers and I have been dealing with various skilled nursing facilities and hospitals for a decade and we were always less than impressed with the majority of the facilities. What a difference with this place...nothing but good things to say about our experience!!
5 8 years ago (28-09-2017)

"I just returned from Independence Way at Cedars. My recovery was easier because of the great nursing staff, physical therapy dept., and the TLC given to me by every member of the staff. The spacious accommodations were much more home-like than I ever expected. Thanks to all involved in my care; I am feeling much better today." - Ray Tessier
5 8 years ago (22-08-2017)

My mother went to rehab at The Cedars. Recovering from back surgery she needed pain medication and two hours later they told me the nurse is “at lunch” and she will come in when she gets back. I asked where are the other nurses? What if there was an emergency?
2 7 years ago (07-04-2018)