U-Haul Moving & Storage of Roseville

I will not be back to this facility. I usually like Uhaul. This time, truck broke down. The Significant Problem is that I cannot reach the General Manager to discuss the bill with me. You cannot reach the facility directly by phone; always have to leave message with the call service. I am told he is the only one who can discuss the bill. G M was left 2 messages on May 14 by the call service, and 1 on May 17, May 22, and May 24. Each time I was told he would call within 24 hours. Never a call. So the only person I can speak with about the service will not contact me, the move cost extra because we had to rent another truck to complete the move, because of the breakdown the move took 2 days rather than 1, I have spent multiple hours on hold on the phone, and 2 weeks later I cannot get a resolution to the bill. At this point I wish to warn others that if there is a problem with the move you may well be in trouble.
1 7 years ago (29-05-2018)

No frills. Great moving supplies inventory. Largest vehicle inventory I've ever seen.
4 7 years ago (24-03-2018)

Sadly they sent me 30 minutes the wrong direction to get a trailer. Then completely put my order in wrong. I asked to bring the trailer from one spot to another and they gave me an in town contract. This made it so I would have to pay a charge of 110$-200$ more just to drop it off somewhere close to where I moved. And that's because they booked me wrong and didn't listen to what I wanted. Not using uhaul anymore. They have poor service
1 7 years ago (26-03-2018)

Great service and prices
5 7 years ago (27-05-2018)

They were great, very friendly, and helpful. I would recommend this place.
5 7 years ago (28-01-2018)