U-Haul Moving & Storage of West Valley

I had a concern with my trailer hitch that had been on the vehicle for a few years. Purchased it from Uhaul in another state. Doug took great care of me, getting it fixed and quick service. Thanks for treating me as a customer wonderfully!
5 8 years ago (03-03-2018)

Rang the bell for propane, waited awhile. Wondered inside assuming I should get in line....no customers in the store, just 2 co workers talking to each other. One asks, propane? I'm like, yeah, rang the bell out there a bit ago. One comes out to fill my propane, then forgets his gloves....so I wait while he goes inside for his gloves now. It's not warm outside. Anyways he comes out to finish up, tells me to go inside to pay after. That's fine but I know they have a thing they are supposed to ring you up outside with. Anyways, slow as hell at this place. Go to 39th.
1 9 years ago (05-12-2017)

Barbara was great! Helped me find the perfect storage unit for me! Highly recommend!
5 9 years ago (14-02-2018)

I always use this location when I move. I like this place. Most the time the staff is thorough. Some days the wait time in line can be long, so plan ahead for that and don't be in a hurry when you get there. They always treated me good.
4 9 years ago (17-11-2017)

They did not ask how much I needed to move, they sold me a trailer that was too small. When I called in, I was sent to a call center where they told me they could exchange the vehicle for a 26 footer and they could wait for me to come by a few minutes after closing. They not only did not have a 26 footer available but they were also closed when I got there!!!! Then I tried to file a complaint and they refused to submit my complaint and hung up in my face. If google allowed a negative score, I would give them one!!!!
1 9 years ago (18-02-2018)