U-Haul of Bethlehem

I had a truck reserved at another uhaul location, but that location decided to stay closed for the day. I came in this uhaul location to see if anything can be done. Zachary and Angelo didn't hesitate a second to make calls and find a similar truck at a nearby location. Great customer service by the staff here.
5 7 years ago (03-06-2018)

Had an issue with the Colmar location uhaul so we went here to have it fixed. They were extremely nice, fixed the problem and said it'd be 1 1/2 hours and it only took 30 minutes. Deffinately will be using this location from now on!
5 7 years ago (08-06-2018)

Level of service: adequate. Cost of trucks: acceptable. Do not buy packing materials here. Planning beforehand will save you money.
3 7 years ago (07-03-2018)

Very poor customer service. NO EMAIL WAS EVER ENTERED. No phone call ever received. After hours drop, there was a balance due due to mileage. No contact or final bill ever received. When truck was picked up manager left my wife alone to secure appliance dolly in truck and back out alone in their tightly parked lot. As a former employee Im very surprised this is allowed to pass as acceptable.
1 8 years ago (15-05-2017)

Went to fill up propane tank, there's a bell at the pump that you ring and someone is supposed to come out. They didn't. When I went in there was a female behind the counter, I asked about getting propane and she obviously didn't want to pump it - she made an excuse that she "guess it's not working" ????? Really? Basically you didn't want to answer the bell, and you didn't want to pump the propane - why are you there?
1 8 years ago (15-11-2017)