U-Haul of Lynnwood

Great service. Had truck available for rent during the weekend; even the Thursday before hand. Most other dealers were out of the smaller units that late in the week. I used them to rent a 10-foot truck; all went very well/smooth, and was most pleased with working with them.
5 7 years ago (16-04-2018)

I rented a 15' U-haul truck (one-way) from the east side of the mountains and dropped it off at this location. A couple of weeks later I rented a cargo van here for the day. Both times I found the staff to be amazingly friendly and helpful and the experience to be very positive and satisfying. They have a huge selection of trucks and trailers and vans here and the got me just what I needed at the last minute too. Fair prices and they offer a wide range of moving supplies. Their lot is a little cramped but you can't beat them for service or selection. I'll definitely rent here again.
5 8 years ago (13-01-2018)

Rented a pickup at this location in Lynnwood. Got a package deal instead of just doing hourly and mileage because didn't know exsacty how long or how many miles. The operator and the guy at counter said what ever miles I didn't use of the 100 in the package I would get credit back. Seemed fair way to go. I brought the truck back after just 6 hours and only 69 miles. Should have gotten a credit of 31 miles at the rate it was slated for and instead they charged me for miles uses with a 24 hour rate. They were in no way apologetic and helpful in making it right. In the end it was a difference of about 12.00, but it's the principal and customer service that was wrong. Crazy to use that place for as expensive it compares to a regular car rental. Wont ever do that again. I always let things like this go but it makes me bitter to have a service do you wrong with mislead information.
1 7 years ago (09-02-2018)

A truck was rented to me that broke down within 10 miles. There was zero coolant in the car, so the radiator broke. Uhaul did NOT send a new truck or help me with the rest of my move. They passed us off via phone between several tow truck companies and corporate talking heads. I was stranded on the side of the rode for 4 hours before a tow truck company towed my vehicle to my final move destination so that I could complete my move. By this time, the movers I had hired had already gone home so I had to move everything myself. Uhaul not only had no consideration for my needs or time on moving day, they also apparently could not take care of their own vehicle or arrange a replacement in any sort of timely manner. Utterly awful service. Next time, I will pay the extra money to hire a moving company that is responsible for their own truck so that they are more invested and careful about the end-to-end process. Uhaul would rather save a buck and send you on your own way, without regard for your own safety or the potential success of your move.
1 8 years ago (30-11-2017)

We filled the propane tank of our small class B RV here. The fellow who helped is was friendly and quite competent - as you probably know, this is not always the case when filling propane. The price was as low as I've seen around Seattle. There's even a sweet shop dog on the premises! Be advised that the lot is pretty cramped. Larger RVs will not fit.
5 8 years ago (25-05-2017)