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Reviews, get directions and contact details for Union Station, Washington, DC

Union Station, Washington, DC
Address: 50 Massachusetts Ave NE, Washington, DC 20002, USA
Phone: (877) 462-6342
State: District of Columbia
City: Washington
Zip Code: 20002



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Reviews
I've been riding the Megabus for years, and yes it might not always be the most comfortable or quickest option but I believe it's still the cheapest. We recently took the Megabus to NYC and while there was a lot of traffic and we did arrive almost two hours later than expected I would still take the Megabus any day. I find the key to a hassle free journey on the Megabus is to purchase the upgrade of assigned seats, it truly is worth the extra couple of bucks.
4 7 years ago (25-05-2018)
Random cancellations, no over head compartments and unfriendly staff. That summarizes my experience with Megabus. Greyhound is cheaper. Best services - Washington Deluxe, but slightly expensive.
1 7 years ago (04-05-2018)
Beautiful station, conveniently located. All the 1 star reviews appear to be people dissatisfied with Megabus... Not sure why they rate Union Station badly. Rate Megabus instead.
5 7 years ago (12-03-2018)
My departure schedule from Washington DC to New York at 11pm was cancelled. The guy at the station informed to me about the cancellation and help me out. I made a phone call to customer service and they send me an email with the link for re-schedule hopefully at 10pm same day. I already had paid for the seat and the accommodation was good. The bus left on time, was not too full so we choose any seat. The only concern about it is cleanliness, seat a little bit careless with some trash and the bathroom as well.
3 8 years ago (03-12-2017)
I read some really negative reviews before my trip and almost cancelled, but decided I'd see how it played out. I had a large bag and a book bag. Took the large bag and placed under the bus and I hopped aboard. The very front seats are very close to the front bulkhead. They felt like they were leaning forward. They were rather uncomfortable and barely bearable for the 4-hour ride to NYC. We left at 6:03 for a 6pm departure, so nothing like other reviews have stated. We were scheduled for a 10:15pm arrival and arrived into the city around 10:30, so in reality, not too bad at all. Couldn't connect to the WiFi, but did you the outlet, once I googled it and was able to locate where it was. There was a little bit of trash next to my seat, but nothing intimidating. Overall, I'd use it again and it's very cheap. Where else can you get from DC to NYC for less than $15?
5 8 years ago (16-11-2017)
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