United Services

We will recommend United Services to everyone. My husband and I really appreciate our contractor Brendan. He made this process stress free as possible. He was really easy going and very nice and so was his whole team that worked on the house. Our wants really matter to Brendan and we appreciate that. So we was wanting to let everyone know our great experience we had with Brendan thank you so much for being such a carriage person for when people going through a lost process like we did Thanks alot! Thanks United Services and Brendan!!
5 8 years ago (02-06-2018)

United Services provided our apt. community with restoration services post a pretty horrific apartment fire. It had left many units& their roofs damaged; as well as, the common areas in the building. We needed a company who can provide us multiple services and great workmanship. I've had poor experiences with some restoration companies in the past who provided a multitude of services but not a master of all of them. I have had a past good experience with United, so I contacted them on a Sunday evening for emergency clean-up & securing of the structural point of entries & roof exposure. I not only received a quick response from their efficient clean-up team, but they arrived in tow with a Contents MGR(Anne) & Loss Claims Specialist(Brian) that night who confirmed the completed work & work that would continue into the following day. It was a very stressful night, but Brian & Anne's presence and reassurance is something I will never forget & will make me remember calling on them again if caught in another dilemma. Once the mitigation & restoration began I was assigned to Project MGR, Steve Wolff who has been a pleasure to work with & has always responded to any question or concern quickly. I also appreciated the weekly emails of every update of completion and projects for the upcoming week. Their team did a great job! And everything looks great!
5 8 years ago (25-04-2018)

My home recently had our basement flooded. It was a very overwhelming experience and we lost many items. We called Allstate and set up our claim. They directed your company to come to my home for the restoration process. Considering how the bad the conditions were, United Services made it a smooth process. They were very good in all aspects of cleaning up our basement. There were 2 particular gentlemen that I would like to mention that I felt went above and beyond to make my family feel confident and comfortable. Pete was the lead man who arrived at our house first. He was who I talked to on the phone to get everything set up. He was very assuring and did a great job on the site. Travis was the estimator on the job. He showed up about an hour after Pete had arrived and he really helped out. Travis was very supportive and gave me all of the information that I needed. Any question that I had he was able to answer with great certainty. He called after they left the following days to check in on us and see how we were doing. Overall, I was very grateful for these 2 guys and the entire team. Thank you!
5 8 years ago (18-04-2018)

We had a house fire and lost everything. It was devastating - to say the least. United Services was there that night and talked us through the clean up process and what happens next with insurance. They were compassionate, informative and made things so much easier right from the start. Brian, Brennan and everyone on the team were easy to communicate with and willing to go the extra step to make things right. They never minded our questions and were easy to get in touch with! We hope no one has to go through this but if so - highly recommend United Services for the clean up and rebuild!
5 8 years ago (27-04-2018)

They talk a good game. They were nice but the quality of work is horrible and the materials are cheap.... Do your homework before you go with this company..
2 8 years ago (21-05-2018)