United States Postal Service

I really do not like leaving negative reviews,but the Astoria Post Office,has a terrible reputation for a good reason. I am an online seller for 18 years on and off. On so many occasions that I have lost count,there has been only one worker at the counter. 5-20 people in line and so waiting for 15-30 minutes to mail 1 or 2 items. Sometimes the one worker disappears to go look for something,so nobody is at the counter at all. If you ask,or complain, about lack of service,only having one worker etc., they say the other workers are not back from their break yet. Absolute slowest workers I have ever experienced in Astoria. Yes... most of them are nice and try to be helpful,but in general very poor,slow service. I have heard there is new management,but last week it was business as usual. One worker,15 people in line. What other businesses do that ?
2 7 years ago (19-04-2018)

Best at damaging packages in mailbox by forcing oversized packages into it, and marking packages as delivered when packages have not been delivered. Marking mail as "unable to deliver", even though the mail person made no attempt to deliver as I've seen countless times. Constantly delivering mail to the wrong address. Worst employees I've ever dealt with at any Post Office. Avoid this incompetent business.
1 7 years ago (02-02-2018)

In my opinion, there needs to be a new postmaster.
2 6 years ago (03-06-2018)

Absolutly horrible.
1 6 years ago (06-06-2018)

If I could give a less than one star I would. This post office has had issues for quite sometime and it seems that drawing their attention to problems does nothing. First of all, good luck getting someone to answer the phone - let it ring forever until they get tired of hearing it and maybe someone will pick up. Postmaster is never available. Delivery is AWFUL!!!! We get mail for other people (sometimes important documents) on a regular basis. Who knows where our mail is going? Packages are delivered to the wrong address. Luckily people have brought them to our house. I have tried to have everything come either UPS or FEDEX only to find out it goes to the Astoria post office to have them deliver it. Notification has come that the package is delivered, but we don't have the package. Their scan shows it went out with the carrier for delivery - so one of two things happened - either it was delivered to the wrong address or the carrier takes it back and says it was undeliverable (even though we were home and saw the carrier stop at our box with no effort made to have us accept the package). Why are these carriers still employed when they receive so many complaints? I know I'm not the only one complaining.
1 7 years ago (03-08-2017)