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Reviews, get directions and contact details for Vaughan's RV & Custom Interiors

Vaughan's RV & Custom Interiors
Address: 7384 IA-92, Indianola, IA 50125, USA
Phone: (515) 961-6961
State: Iowa
City: Indianola
Zip Code: 50125


opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews
This place is garbage. I would rather work with any other dealer than these dumbf@$ks. Bought an rv from them and when they told me to come pick it up nothing was fixed on the rv like they said it would be. Mainly because the salesman number one is an idiot and two the owner travels in his motor coach and the communication between them is non existent. The owner even threatened to have me arrested after I was mad enough and cursing at him because he didn’t even know what was going on. Please consider going somewhere different. This place has no clue how to run a business.
1 7 years ago (27-05-2018)
They did a fantastic repair job on my hail damaged motor home ($9,000 worth, paid for by insurance). Looks like new again. Honest, competent people who take great pride in their work.
5 7 years ago (27-02-2018)
These guys are a joke. Can you use Google? How about you tube ? We'll you know how to fix your RV then because that's all they do. Straight up flying by the seat of there pants. All Brian the owner likes to do is show off all his pricey toys and pretend like he's rich. Lol. What a joker
1 8 years ago (06-08-2017)
I considered buying a new trailer but ran into a deal on a motorhome. I needed some things for the MH and called them and later visited them and discovered they are about 20% higher on parts than other dealers. Example: the part I needed was $28 online, other dealers we're around $43 and this place told me around $60 and in reality I saw it later on their shelf and it was $49. They do offer some used and salvaged equipment which is a great deal. Don't have to pay a new price for some things.
3 8 years ago (22-06-2017)
Took my RV in because of some wires that came loose in the converter area and Vaughan's replaced the entire converter. I went and picked it up and got it home and the slide out wouldn't worked. Called Bob the service manager up about the trouble and he didn't know what was going on but said he'd call back. He calls back an hour later and says the technicians and the owner could only open and retract slider manually after the converter repair. No one called me about this before I picked it up nor did they mention it when I paid and picked it up. I now have a RV with a non-functioning slide out with questionable service repair work done on the converter. I'll be taking it to another shop and am prepared to take it to small claims court if the converter repair caused the slide out issues. Any repuatable and decent repair shop would have called and informed the owner of such a major issue with the slideout before taking payment and allowing the customer to pickup their RV after such a big repair. Take your stuff to Vaughan's but be prepared to be screwed over.
1 8 years ago (26-04-2017)
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