After Hours Veterinary Emergency Clinic, PA

Fast and friendly service. My pup hurt his leg jumping off the bed. They had him in as soon as I got to the clinic and barely any wait for x-rays. Front desk and the vet were both very informative and happy to answer questions.
5 7 years ago (12-05-2018)

So, I take my dog here Friday night around 8:30. The place is clean, nice, the people were attentive and polite. My dog had impaled herself on a stick or something while my wife and I were at dinner. The Vet says its about 5 inches deep, missed everything essential, but will need to be flushed and a drainage tube put in...$700-900!!! I said, "Wow" what are the other options?" He said, make her comfortable and take her to your vet tomorrow. So, they gave her a shot of antibiotics and morphine $170.00!!. We got up Saturday at 7am, had her at a Vet at 8:30. They confirmed the diagnosis, operated, kept her overnight and sent us home Sunday with a spray for the wound, and 2 bottles of antibiotics. $210.00. Now my beef is not with the Vet, the staff or the service, but with the price. I'm 50, I have owned businesses, I am a career banker, I understand capitalism and the need for profit. I understand that operating in Davidson does not have the overhead as Guilford or the city of Greensboro. I understand that emergency service has additional cost and paying more for the convenience. However there is a difference between profit and price gouging. I have a hard time believing that surgery could not have been done for, say $450-500 and make a decent profit and not have to send a patient home with an open wound. $40 more than their price I had it taken care of. The funny thing was, one of the staff mentioned that most of the people are not repeat customers. I cannot imagine why? My dog is a stray I took in and I have another we got from the pound. With the cost of pet ownership getting asininely high, we will not be taking in anymore strays. I cannot run from Rockingham county to Davidson to get reasonable pet care. The Vets in Rockingham are about as bad. It's sad when it's about getting all you can, when you got the chance, rather than building a practice with the care being the primary driver. Again, the service was good, the place was clean, the staff was nice and the Vet was honest about the condition and being able to get the care at a better price during regular hours. i just don't understand why you wouldn't take the business at a reasonable price, rather than pass it along?
3 7 years ago (09-04-2018)

Absolutely love this place, we are able to see a doctor as an established client at any time, while apts are encouraged it is convenient for our super busy schedules with 5 animals. Also had a great experience with a surgical procedure. Recommend them whenever possible!
5 7 years ago (25-01-2018)

Our 13 year old dog became sick very quickly. We rushed her the After Hours clinic where they took very good care of her. They explained all of our options and painted an honest picture of her health. We had to put her to sleep. It was an extremely hard decision and they were compassionate and caring. I will always be grateful for how they handled everything. Thank you
5 8 years ago (26-11-2017)

Worst place ever! Do not bring your animal here. My dog's ear was cut and was bleeding uncontrollably and did absolutely nothing and kept us here for 4 hours and did not update is on his condition despite multiple questions by us. The only answer we received was that they were getting to our dog Staff is incredibly rude and has never heard of customer service a day in their lives! They threatened my wife and I instead of apologizing for their mistakes. The even used being busy as an excused for their absolutely ridiculous practice they run here. I don't care that you are busy. Do not bring your pet here ever!
1 7 years ago (10-03-2018)