American Freight Furniture and Mattress

The employees were very friendly & helpful without being pushy, like salespeople often are. I did a good bit of shopping online first, and their prices are the best around. We got a really nice couch that would have cost a lot more anywhere else. We're very happy with our purchase. Ask for Kevin. He was especially helpful.
5 7 years ago (16-04-2018)

This has been the worst customer service experience i have ever received with a furniture company. My delivery for my furniture has been pushed back twice, and the manager has been completely rude. Donald has did the best he could to make sure that certain needs were taking care of, but how can you expect someone to make a payment two weeks later when you have not fulfilled your delivery???? Never again!
1 7 years ago (20-05-2018)

If I could give them 0 stars I would! Whoever Mr. E is, he is rude & unprofessional! We have been waiting 3 days now for our furniture to be delivered & they have been giving us the run around! First, they told us they seen the furniture go out. Then, they couldn’t locate the furniture & they had a mixup in the computer. I called the next day after waiting once again, only to be told our furniture was still in the store but it would be delivered later that night. Still no furniture! I call today & Mr. E kept cutting me off & trying to rush me off the phone. He didn’t want to rectify the situation or offer a solution! I will never do business with them again & I encourage anyone else not to do so!
1 7 years ago (04-03-2018)

The service was great! It took some time to get my order in because it was out of stock but as soon as I picked out something else it was delivered the same day. I’m pleased with my furniture.
4 7 years ago (31-01-2018)

This was my first time doing business with American Freight. I was told I would be notified when my bedroom set came in but they didn’t tell us it came in until they were already on the way to the house to deliver. Also we were not told that set up isn’t included in the price. When my husband and I were setting up the bed we noticed they gave us king sized bed rails instead of queen sized. We are used to doing business with Rooms To Go and they take care of setup and everything. We will probably do our business elsewhere next time.
1 8 years ago (03-11-2017)