Reviews
This may be a great Doctor. I will never know. The staff showed me today how poorly their customer service is. I go in with an follow up appointment and was was charged more than my deductible. No one was able to give me the clarification I needed. OK. I was given a disconnected number to billing. Now I’m really upset 😡. I proceeded to the back and the MA asked why I was there. WHAT. So I cancel my appointment. Called my insurance to get clarity on why I’m being charged double copay. After all the office was correct in the amount they asked for but I had to go through my insurance for answers 🤗. Now I try to call to reschedule and guess what. They left me on hold. Great I will never return back here.
Poor customer service
1
7 years ago (25-04-2018)
I call my insurance company and got a list of 20 different doctors nobody could see me accept doctor Nicknam so I thought what the heck I have to be seen and I went in I got lost because they change the name of the streets that's not their fault receptionist were very nice doctor was very nice he ran a little behind but he was very nice I'll go back to him after getting blood work and x-rays on the 27th of this month we'll see how it goes I do feel comfortable talking to him though that's a good thing and he does speak plain English
5
7 years ago (16-04-2018)
It feels good to be able to be seen by a Dr. that I can trust and be very open and honest with. The location is clean and very easy to get to, and unlike most, I like when I call and they have a answering message. That allows them to look me up and call me back so that they have all my information handy and in front of them.
5
8 years ago (21-11-2017)
Horrible experience, he charged almost 300 out of pocket for an appointment where all he did was fill a prescription. His office is impossible to get ahold of and even though I never received a single bill I got a call from collections saying that I owed them money? Super unprofessional borderline fraudulent way to get money from your clients but not ever contacting them to let them know they owe you
1
7 years ago (09-01-2018)
I will never go to this office again. The girl at the front desk had a really bad attitude. She give me a addresses that was not there number on the door. I was looking for the office for twenty minutes. She than try to change me one hundred dollars for the office visit and I had insurance. I always paid fifteen dollars.
1
8 years ago (19-09-2017)