Reviews
Fantastic experience! Tony P. really took time to get to know what I needed and wanted in a vehicle, came up with an excellent suggestion, walked me through the whole process and made sure that I was informed about every step, and I ended up buying that vehicle for a great price! Everyone was very friendly and professional, there were no excessive delays and even though I have some credit issues, they made sure I got a very fair financing deal on a used Dodge Journey that is absolutely perfect for me. I couldn't be more impressed with the team here, they clearly take pride in their jobs and do the best they can to help their customers make a good deal. Not everyone is going to get what they want from a car dealership, but Tony and the team at Brookfield really did their best to make sure that our business was a good deal for both me and the dealership, and you can't ask for more than that.
Would definitely recommend for buying a used car!
5
7 years ago (18-04-2018)
Purchased a Jeep 3 years ago and could not be happier with the vehicle and the experience I had at Brookfield. All service to the Jeep has been done at Brookfield and this is the only place I will go. Quality of service, courtesy of staff (Tyler will always have your back and be honest about repairs) and very reasonable pricing makes the decision process simple, go to Brookfield!
5
7 years ago (07-05-2018)
My family and I are very, very, very happy with our experience with Brookfield. The sales associate we had the pleasure of working with was Tony, he was so helpful and kind. He made the experience as smooth and easy as he could.Tony comes highly recommend anyways as I know other customers he has delt with. I am so very thankful, I definitely recommend working with Brookfield.
5
7 years ago (26-04-2018)
I was in for an unexpected repair which turned into several repairs but I am grateful that Tyler and the rest of the Brookfield staff were able to catch all the presenting issues with my vehicle and get me back on the road safely.
5
7 years ago (27-04-2018)
We were on our way from St. Johns, MI to Urbana, IL for the graduation of our youngest granddaughter! I noticed a noise and pulled off I-94 to see what the problem was. Seeing that it was a "front shield" underneath the car that had come loose, I drove a little farther off the exit and spoted Brookfield Chrysler Dodge Jeep Ram, and took my Ford into the service department to see what they could do. They had this Express Lane, that I was directed to pull into.
Tommy Jones #51 and Jacob Little #48 were working there at the time. We left the car with them, as they were finishing up with an oil change ahead of us, as we headed over to a restrurant to get a bite to eat while we waited, it being lunch time. We told them that we'd be back over to pick up the car and pay for it when we finished eating.
As we we were in eating our lunch, Tommy & Jacob walked in - told us that the car was repaired - gave us our keys - said that it was parked just outside the restrurant - and told us that there would be no charge as they just had to wire it up.
In today's world, it is so refreshing to run into two really great guys who helped us out in an emergency situation and got us right on our way. Our hats are off to these two fine gentlemen!!!
Thanks Tommy & Jacob - the very best of everything to you both.
5
7 years ago (31-05-2018)