Reviews
I went in to resize my engagement ring and their price was amazing as well as the time they took to get it done. Most places take 2-3 weeks to get you your ring resized and a lot of places that I looked at before I came here overcharged for this. Creekside Jewelers spent 4 days getting my ring resized and charge me only $30 (price goes up if they need to tighten stones, or replate ring).
I also took my old rings there and as soon as they sell it they will notify me and I will get a percentage of how much they get for it. If you don't have paperwork on jewelry you would like to sell, no problem, they will give you a fair price of what it is worth and what it will sell for.
The jewelers and staff are super friendly and helpful. I highly recommend taking your jewelry here or buying from them.
5
7 years ago (20-05-2018)
Wonderful customer service and an absolutely beautiful selection of jewelry. I went in to get a watch band repaired and walked out knowing where I'm going to be shopping for my next anniversary.
5
7 years ago (19-02-2018)
Customer beware with Roger and Creekside Jewelers.
Normally I don't write reviews, and I have never written a poor one until now, but my experience with Roger at Creekside Jewelers was so terrible I feel compelled to warn others. He agreed to make a custom belt buckle for me in April of 2017. To make a very, very long story short, I did not receive the completed piece until October of 2017. Throughout the 5 months of waiting, Roger was disinterested in communication (even after the situation was unacceptable due to his unprofessionalism), demonstrated dishonesty, and over-promised what his shop was capable of doing. Roger always had an excuse for the next delay in the work. Reasons for the 5 month delay included:
-School of Mines Graduation
-Mother's Day
-Hail storm
-Father's Day
-Looking for a new inlay jeweler
-Working with a new inlay jeweler
Finally, after 4 months the finished buckle arrived. However, the inlay work was terrible. The stone used was cheap, didn't even completely fill-in the inlay, and did not use metal spacers leaving gaps between the stones. It looked awful. To top it off, the belt loop was cut for 1.25 inch width belt, despite the design being for a 1.5 inch. Roger blamed his new inlay jeweler, as well as his in-house jeweler for the belt loop, and told me he would fix it. Over the next month I had to repeatedly contact him to get status updates and finally word that the new buckle arrived. A fitting ending to working with Roger was upon pickup of the final buckle, he wouldn't even come up to the counter from his desk to thank me for my business, or my patience, or to apologize for his terrible service.
I see another customer recently wrote a review describing a very similar type experience working with Roger. Guess his terrible customer service isn't just with me. That's too bad.
1
7 years ago (01-10-2017)
The most helpful, awesome, staff anywhere. This business makes you feel no pressure, while helping you fond the perfect items. The staff is like family, warm and kind.
5
7 years ago (07-09-2017)
Love this place! They do great work and in a timely manner, purchased both mine and my wife's wedding rings here and loved the service and the people.
5
8 years ago (16-02-2017)