Dakota Tire, Brakes & More

Traveling in from out of town and had a tire that would not maintain pressure. Called at 8, said come in at 930 and we'll work you in, and I was out the door by 1015 for $20 with a fixed tire, ready to drive back to Kansas the next day. Great service.
5 7 years ago (21-03-2018)

After reading these amazing (fake?) Google reviews, I went to them after my pickup started running and idling rough. I scheduled a wheel alignment and a diagnosis. They called me up saying the issue would be $220 to fix (on top of the $45 fee to hook up their OBD scanner), but I turned them down because I didn't have the money for it. I drove it back home (with a crooked steering wheel after their $70 "professional" alignment job), and took a look myself. Turns out there was a *tiny* piece of metal screen stuck in a solenoid, and they wanted to charge me $130 for a part I just ordered myself for $50 with shipping, and $85 labor to swap the part out. Keep in mind, they already *did* the labor; he pulled the solenoid out and put it back in. It took me 2 minutes to repeat this (One bolt holding it in, didn't have to remove any other components). They also wanted to charge a $3 "shop supplies" fee. Do I really need to buy them the rags they wipe their hands with? The shop itself was very messy and cluttered, which left a very poor impression from the start. I traveled to their business wanting to love the place, and hoped they would go out of their way to make a new friend and a new customer. Instead, I'm stuck with a mis-aligned steering wheel, and the impression of narrowly avoiding being robbed blind. They could've pulled the piece of screen out, let me know what the issue was, and that I should fix it as soon as I can afford it. At least the pickup would've been running smooth again, and they would've had a happy customer that trusted them. Or maybe even offer free labor if I bought their $130 part, because I already paid them $45 labor to do a diagnosis? Instead they attempted to rip us off with every effort. I called them to inform them of their poor steering alignment job, and they want me to bring my vehicle back to them. I'm sorry, but after this experience I will never set foot into this shop again.
1 7 years ago (30-01-2018)

Always great service. Honest and great team. Wouldn't bring my vehicles anywhere else.
5 7 years ago (12-01-2018)

Chose this place from great reviews here on Google and was not disappointed. Service was incredibly quick, called at 12:30, and was back on the road by 4:30. Staff was wonderful, very friendly and very professional. Prepared me for the worst and surprised me with great news. Could have easily taken me for a ride with unnecessary work (could have insisted on replacing my brake calipers but didn't) but instead saved the parts and got me up and running for half the cost potentially quoted. A very positive experience, I would highly recommend this shop and will be coming here for all tire and brake work in the future.
5 8 years ago (04-02-2017)

My daughter goes to school at NDSU and she was having mechanical issues with her car. I live over 250 miles away and had no idea who to call. I was referred to Dakota Tire. Beings I am not from Fargo I was extremely nervous of sending her somewhere. But Cody and Phil went above and beyond getting her car going again and on their customer service !!!! Our dually pickup is going to need new tires soon. You can guarantee I'm going to call them!!! Thanks again I greatly appreciate your help !!!
5 8 years ago (09-02-2017)