Imperial Auto Body

Excellent workmanship! You would never know the bumper area was repaired. Courteous staff plus was driven to Discount Car & Truck Rentals, to pick up my loaner. I would highly recommend Imperial.
5 8 years ago (09-04-2018)

Expected great work on my Saab 9-5. Looked fantastic when I picked it up but after having it for a few weeks discovered several extremely failed issues. Plastic clips replaced where screws should have been and entire brackets to hold the front end of the car on missing. There was literally 4 plastic push pins across the front skin of the whole entire car. A good enough bump on the road could have tore the whole front end completely off. I can't even imagine what that would have look like on the highway if it would have come off. Ordered the parts myself online and put them on in about 15 minutes and cost me an additional $50 after the insurance claim was finished. I didn't bother taking it back to them because I had already bothered them several times for other things they didn't do that should have been done in the process. Like the rear bumper wasn't aligned to the car and they tried to tell me that's how it was before. Pretty frustrating and was left to feel really stupid. I thought these guys were the best in town but I realize they just wanted to get the insurance money and get you out the door. I guess that's business these days. The office staff was friendly so that's a plus.
3 9 years ago (21-12-2017)

Went in to ask for a quote (tail gate had a small patch of rust on an SUV I was thinking of buying) he told me I should buy a whole new back gate, and it wasn't worth fixing. I'm pretty sure he only does insurance claims. Save yourself some time and go to Fix Auto
1 9 years ago (08-01-2018)

Excellent Workmanship. Good body shop
5 9 years ago (05-02-2018)

Well my Ford Edge had been there for nearly double the amount of time it was estimated. My insurance rental ran out and I was too angry and stubborn to accept their loaner car. However i regret my ignorant attitude because they did unbelievable work considering the extensive front end damage. They did the best work possible and it looks factory finish. Made sure everything was more than satisfactory and recommend them without question. Have a look at the photo i posted. It's amazing .
5 10 years ago (10-09-2016)