Platinum Properties of Northwest Arkansas Real Estate & Management

Kelley was a tremendous help to us when we were looking to move to the NWA area. She showed us several properties all over the area, was able to help us negotiate an acceptance offer on the house we now own. We were even able to close while still living in Austin, TX. She had the house cleaned and the yard mowed for us before our moving truck arrived. What a great experience!
5 7 years ago (19-04-2018)

I live at Encore Apartments. Kelley listens to people all the time. She is a perfect management. I lived in two different place Kelley managed. I let her know when the garage door need to be fixed and she contacted the own and it got fixed. I live here at Encore fridge went out got another one that one went out and got another and it works great. My dishwasher went out she got me another one. Garbage disposal went out and that also got replaced. People if u don't call for something that is going out that is the people's fault not Kelley fault. She is an awesome person. I durther rent from her than Linsey apartments. I even work for her cleaning apartments and house's. She likes stuff to be shinny and corners to be cleaned. So whom is ever writing these bad reviews that is not Kelley fault. It's yours for not reporting the stuff that is going out or needs replacing call and she will do those things. I love her to death. Wouldn't u enjoy living here at any place she managed.
5 7 years ago (09-05-2018)

Kelly does a great job at helping her customers find the house they want. Then she goes the extra mile to help you find people to clean your house and mow your lawn. Great people. Truly care about their people.
5 8 years ago (31-12-2017)

Okay let me tell you, your car will get vandalized by dope heads, manager will do nothing. You'll find people doing drugs in your doorway, manager will do nothing. Cops there all the time, manager does nothing. Huge branch falls on roof of your car because she doesn't get the trees trimmed so dumpster can be raised without hitting them, manager does nothing. Kelly is a slum Lord. Pure and simple. The ac broke 3 times, she tried to claim it was dirty filter related. Capacitors don't break cuz of filters, and mine were clean. My daughter has sensitivity to allergens. The back door showed DAYLIGHT around edges which they rigged with insulation tape that didn't even fully fix it, and the flooring was OLD AS THE HILLS and awful. For 550 a mo, go somewhere comfortable without methheads hiding in the dumpsters and above mentioned atrocities. Dead serious, went to throw away my trash and a man hiding from cops was in dumpster. This woman sits rich in her office collecting your hard earned money while looking down her nose at you as you live in her roach and bed bug filled dumps. A month after I moved in a HUGE wave of roaches appeared. Another tenant informed me that he has contracted BED BUGS at Encore Apts. STEER CLEAR OF THIS NIGHTMARE MANAGEMENT GROUP.
1 8 years ago (21-07-2017)

Kelly is probably one of the worst scumbags known to NWA she should be ashamed of how she conducts business and how poor her properties are. Steer clear of these thieves.
1 8 years ago (05-09-2017)