Reviews
Great services was $30 bucks cheaper than everywhere else I called! Appreciate the savings! The driver didn’t take forever to get to us like some other companies.
5
7 years ago (14-04-2018)
Polite, curtious, hard working and efficient they work hard and at times are in dangerous situations. They tow your car where your insurance company states to take it. if you have items in your disabled vehicle you should remove them before it's towed js my personal experience with this company has been nothing but great and glad to have them tow for me anytime thanks for jobs well done...
5
7 years ago (12-03-2018)
Staff is professional and courteous. We've used their service a few times and for each job, they were on time, professional and reasonably priced. Their staff were always available any day of the week to work with us, so I don't really put much stock into what the lady with the camping gear experienced. We have recommended them to other organizations who were very happy we did.
5
8 years ago (05-10-2017)
Dennis Harris was Inducted into the towing hall of fame this year (2017).. his wife, Belinda Harris was Inducted last year, and Ray Harris himself was Inducted on 2014... this is a great honor for any tower but it is almost unheard of for 3 people from the same family to all have this honor.... theses facts that can be verified by calling the International Towing Hall of Fame and Museum, should be proof enough that they do know more than most about this industry, the laws and regualtions and how every day procedures should be handled... I'm not saying they are perfect, but I am saying they are very professional, good hearted people that have always done their absolute be at to take care of our customers, our drivers and other employees.
5
8 years ago (23-09-2017)
I would have given no stars if I had the option. We were hit by another car & our truck was towed here (which we did not ask for). We were on our way to go camping when this happened so we had our clothes, tent, blankets, pillows, food, & all our hygeine products in the truck. The very next morning we called to get our stuff & see our truck when we were told, "It would be easier for everyone if you came on Mon." They never told us there was a fee for each day. We did as we were told by their company & came back on Mon. At this time we find out the other driver has no insurance & it would cost $410 to even see our truck. JUST TO SEE IT!!!! We were also told we could have come on Sat, but it was more convenient for them if we waited. We asked if the additional days could be taken off being that it wasn't our fault, they lied about telling us we couldn't come on Sat when we could have, we never asked for the truck to be towed there, AND when we asked to come the next day we were told no. They refused & we ended up having to pay $525 to get our truck that had just been sitting there for 4 days. We were told, by the owner, that our truck would be towed to our home on Mon. At 10pm Mon evening, we still had no truck. I called the on call driver who said he was never informed he was to tow our truck. Tues morning the company tells us they were told by the owner to deliver the truck Tues, NOT Mon as we were told!! When asked to speak with the owner, we were told that conveniently she was out of town. Talk about great customer service!! I guess they only care about the big businesses they deal with & not the little people who are already being screwed every way they look. They are a crooked company with owners who lie to people & are just money hungry. I will definitely be reporting them to the BBB. Do not use unless you want to be screwed over!!!!!
1
8 years ago (08-08-2017)