Regus - District of Columbia, Washington - 1101 Pennsylvania Avenue

I recently signed up with Regus in Washington DC. I met with a Regus manager and I informed him that I was looking for an office with a phone answering service, copy machine and fax line included in my rental fee which is the same setup I had with my previous landlord. I was told that “I am at the right place.” I was quoted a price of approximately $1275 for an “all inclusive” office that includes a “phone answering service with unlimited calls in the United States.” I was specifically told that when I receive a call the receptionist would answer the phone, ask who was on the phone and announce the call to me. I was also given a “deal” if I signed up for two years that I would be able to make copies at 5 cents per copy and I was shown the kitchen and told I will be able to use kitchen services for coffee and water, all included in my rental fee of $1275. With the above terms in mind, I signed up for a two year lease to start on October 16, 2017. Approximately three weeks prior to the commencement of my lease term, I visited the office space to meet the new area manager and that is when I learned that most of the representations made to me were false. In other words, I was defrauded. During my conversation with the new area manager, I discovered that my rent did NOT include a phone answering service, did NOT include use of the kitchen and did NOT include use of the copy machine at 5 cents per copy. I was now told that I do get a phone but I would have to pay extra to have my phone answered. I was also told that I would have to pay a monthly fee to use the kitchen and I would have to pay 15 cents per copy to use the copy machine.
1 8 years ago (14-10-2017)