Second Street Auto Sales

A straightforward sales process, great inventory and minimum hassle got me the car and the deal I was looking for. Thanks to the team at Second Street, I'm driving happy in VT!
5 7 years ago (24-03-2018)

Just bought a duramax off them. Had been looking forever found Them through craigslist ad, followed that to their website they have a bunch of vehicles to choose from this one was exactly what I was looking for. I read all the reviews I could find and all the info on the truck they had decided it was worth going to look at. Got a text back immedialty from Matt when I asked about the truck over the next few days he worked with me to plan a test drive and make another appointment come back and pay for it and do all the paper work. Best customer service out of all the used dealers I've dealt with and most private sales on Craigslist. I found a few 1 star reviews that say they have junk cars and bad service that was not the case for me. I am pretty mechanically inclined and knew what was looking for so I knew what was buying but Matt was still very honest with me and had all the paperwork to prove his stories about the truck. He even took my trade in. I never imagined a dealer would take a truck with 220k on it in for a trade but I was so happy when he told me they would. I've put a few hundred miles on the truck I bought off them so far and no problems. I'll post an update when I've put more miles on it
5 8 years ago (26-10-2017)

So about 5 months ago I bought a car from these people. The gauge cluster didn’t work, the hood had rust on it, the car squeaked when you turned the wheel, the drivers mirror was hanging off, and the interior trim was peeling off. I pointed all of these things out to see if they would fix them for me. I’m a mechanic myself so I know how this used car business works. They agreed to fix the hood and the gauge cluster and the interior trim but they didn’t want to fix the gauge cluster the right way they wanted to do it the cheap way that will get me by for a couple months which was sending it to some place in Tennessee for 2 weeks to get rebuilt which had a very low success rate. With the squeaking I told them it was a ball joint to test how much they were ripping me off when I knew it was a bushing in the steering column, the day before I went to pick up the car I asked about it and they said it was a ball joint and they fixed it, I’m from Massachusetts and also a state inspector and the ball joints need to be good in order to pass inspection which is the only reason why they “fixed” this. When I picked up the car the gauge cluster still didn’t work because we came up with a deal that they would give me some money so I can fix it on my own which was bring it to a dealer to replace it with a factory cluster so that’s about the only plus on their side. As I was driving the car off the lot the squeaking happened as I was passing the sales guy who sold me the car, all the car needed was some scillicone grease and there wasn’t actually a problem with the balljoint, the hood was fine then but they were so cheap with repainting the hood that the spot that had rust the paint faded off and now the cheap clear coat is peeling off 5 months later and my hood looks terrible. So 5 months later my hood looks terrible from the peeling, my mirror is still hanging off, and the interior trim is starting to peel again. I didn’t realize this is what happens to a car you spend $12k on in 5 months of owning it with all of the “work” they said they would do for me. Unless you’re trying to get ripped off don’t trust these people with their smiles and nice attitudes because they’re most likely lying through their teeth like any used car salesman
1 8 years ago (23-10-2017)

I bought my Honda Odyssey a month ago and we couldn't be happier!!! We had twins and needed something bigger for our family!! The van was in mint shape!!! Matt was wonderful!!! I test drove it Sunday and drove it home on Monday!!! Matt is a family guy and was so down to earth!! Thank you Matt!!
5 8 years ago (03-04-2017)

At first I was impressed with this place. I was promised a new key because the one that came with the car didn't work. Matt hasn't responded to any of my messages about when I will be getting the key he said would be ready when I picked up my car over a month ago. I will never go back or recommend this place because you should be treated right even after you purchase a vechile because you would want them to keep coming back.
1 9 years ago (04-03-2017)