The Madison Hotel Morristown, NJ

Love the look. Pool chilly at first but probably in the 70's. Hot tub hot but doesn't have massage jets. Seems very clean. Room nice. Bathtub needs some love (caulk all coming off) & uncomfortable to soak in. Had a huge towel which was great to see but only 1. Coffee, tea or hot chocolate offered 24hrs a day by the entrance
4 8 years ago (30-05-2018)

Beautiful place with really great service. The room was nice clean & to add a sweet touch it had orange flavored toiletries in bathroom. Breakfast was a little crazy because they had a huge wedding party. Otherwise it would have been really cozy to eat in the lobby, or outside on the patio. Definitely I will stay again!
5 8 years ago (01-06-2018)

The room I had in The Madison Hotel was beautiful. Very clean and large. The soaps and lotions smelled really good, they were citrus-y. The breakfast was good, I had a bagel with cream cheese, a few pastries, and tea. The location was perfect, 10 minutes away from the bars and restaurants. We went to The Laundromat and Iron Bar, it was pretty close.
5 8 years ago (22-05-2018)

Over the years, my experience in this hotel has always been good and there’s much to like. The rooms are clean and the beds have always been comfortable. Pillows were comfortable and had different firmness that made it nice. The temperature of the room was easy to manage and adjust quickly. Coffee was made early in the morning with snacks and coffee in the room was fine. Customer service is outstanding. The restaurants in the hotel are exceptional. Rod’s Steakhouse and GK’s Red Dog Tavern offer a nice range of options with hospitable staff that are very friendly and aim to please. There is much to love about the Madison Hotel. The people make it enjoyable and strive to please.
4 8 years ago (19-04-2018)

I was attending a wedding in the hotel. I called to book two rooms for Sunday, the day of the wedding, whoever answered the call was impatient and quick to be done with me. I check my email and she booked the wrong day. I called back and corrected it. I called again closer to my arrival and asked what time check in was. I was told 4:00. I explained that I was attending a wedding there which started at 4:00. How could I check in and attend a wedding at the same time. I was told to call the morning of arrival and ask about early check. However, if I wanted to cancel without penalty I had to do it 48 hrs. before. I waited a few days and called again, got the same answer but this time I was told that early check in was first come, first served, if I got there at 2 and there was a room available I could have it. I asked how I was expecting to get ready if I were rolling the dice for a room. She told me that guests who were dressing for the wedding were coming in the day before. What kind of customer service is this? Did I need to tell this girl my life story of why I couldn’t stay for two nights? I told her I was going to cancel the rooms bc of this ridiculous policy. She said “okay.”
1 8 years ago (30-05-2018)