Alabama Rental Managers

This review is a long time coming. If I could give this company ZERO stars I would. Customer service is totally a lost concept with this organization. Their only concern is getting your money and nothing else. If you have a maintenance issue you can be rest assured you won't hear from them. My first year my refrigerator went out and numerous calls (more than 10) were made to their maintenance department and ONLY because a desperate call to the homeowner resulted in getting the problem fixed (this was AFTER 30 DAYS of waiting). Of course all food/milk was spoiled! This was just the beginning of maintenance problems that never got resolved until direct calls to the owner were made. The accounting department is just as bad. We're still owed nearly $500 after having to wait 60+ days after moving out. I personally own 2 homes and would NEVER hire ARM to handle my affairs. You're better off just managing your OWN property if you want to keep your tenants happy and willing to renew their contract with you year after year. Update from response: I only stayed the 5 years time due to cost (moving & reorganization). The inconveniences during that time I had to bear. Again, direct calls to the owner were the only reasons we got anything fixed. It certainly wasn't because of your maintenance department which had failed in spades.
1 8 years ago (10-05-2018)

Blake made everything very easy. I explained my concerns, he had answers for me immediately, and we love our new home. Can’t thank him and Harper enough for keeping us updated and for being flexible with us! 100% recommend Alabama Rental Managers
5 8 years ago (23-05-2018)

Blake was so helpful with everything and made the process go so smooth. He helped us get into our new home as quickly as possible! Thank you for everything!!!
5 8 years ago (23-05-2018)

We had a terrible experience with this company! We rented a home with them and moved in in December of 2014. We moved in on a Saturday with our six month old baby. We went to take showers after a long day of moving, only to find there was no hot water. We left several messages to get this fixed and finally received a call late the following day and the woman said (verbatim), “We advise you to boil water.” Are you serious?! You tell that to someone who JUST moved in, better yet a family with an infant?! We inadvertently ended up speaking to the owner of the home later on and needless to say, he was NOT pleased with how we were treated either. The staff here is rude and extremely inconsiderate. Terrible experience.
1 8 years ago (29-03-2018)

Blake thank you for going the extra mile and for taking the time to go over things with us to make sure our transition into our new home was successful. You’re AWESOME
5 8 years ago (23-05-2018)