AmericInn by Wyndham Ankeny/Des Moines

It is in a good location & the staff were good, but our room & the rooms of our friends were actually damp with humidity. Despite running the air conditioning, our bed sheets were moist enough that it was very uncomfortable. The constant moisture also included a dank aroma. It was over 90° each day & the south facing rooms were worse than the north facing rooms. At another time of year, or with more normal temperatures, I may have given 4-4.5 stars, because it was very conveniently located near highway 35 with a very nice town & restaurants only a few minutes away.
3 7 years ago (29-05-2018)

Compared to the AmericInn my family stayed in inn my home town, this one is awful. The spa in our room is old and loud. U can hear the water running in the spa upstairs very loudly. Our bathroom was dirty on arrival. They would only give us 1 extra pillow for 8 people in our party. They failed to mention they require a $200 deposit per room. The refrigerator in our room does not work and is very noisy. No towels at the pool.
2 7 years ago (13-05-2018)

Had a wonderful time at this hotel. There is a nice pool, hot tub, and fitness room. Everything as very clean and upto date. We had a good night's rest and enjoyed the breakfast. Yes we would stay here again.
5 7 years ago (27-03-2018)

AmericInn Is An Awesome Place To Stay!The People Are Very Polite And Curtious! Very Clean And The Rooms Are Awesome! Very Nice Breakfast! Highly Recommend!
5 7 years ago (28-04-2018)

There were a number of concerns that occurred when my spouse and I stayed at the motel on 3/8/18. 1) Toilet ran all night long at intervals of every 15 minutes. The running toilet was loud and kept us awake. I talked to the front desk about the problem and the desk clerk recalled a similar issue having been reported in a room recently. Upon checking a spiral notebook, the clerk found that the past issue was in the room we rented and had not been repaired. The hotel rented us the room knowing there had been previous complaints about the same problem, running toilet and no repairs had been completed. 2) The plumbing going to other rooms routed through the wall in our room was extremely loud and made significant noise when the shower was run in other rooms. The sound was loud enough to be highly annoying and also made it difficult to sleep, 3) The remote for the TV did not work correctly. The desk clerk came to the room and had to reattach wires to the back of the TV causing the remote to work better but still not as it should have. 4) Breakfast milk had a sour taste when used on morning cereal. In total, the entire experience was not worth the cost of the room. No adjustment was offered in billing upon check out when the clerk was made aware of the problems we experienced. We will not stay at this hotel again.
2 7 years ago (11-03-2018)