Berkeley Realty Property Management

I have worked for Berkeley Realty Property Management, Inc. for over 14 years as a property manager for residential rentals and am now the Director of Residential Property Management. It is apparent by the reviews below that there are some misconceptions about the role we play in the landlord/tenant and homeowner's association/owner relationship. We are agents for the landlord. We work in the landlord's best interest and act on the landlord's directions. I know that every employee of Berkeley Realty is committed to resolving disputes between parties by enforcing the lease and following all real estate laws. I hope that this review will help those interested in my company understand that this is a complex business full of human interaction so it is often times unpredictable. I am saddened that all the positive work I do will likely never get posted. I will continue to grow this company by utilizing new technology, staying in compliance with the ever changing real estate laws, and giving the best service to my clients even if that means some will not understand why I couldn't give them what they wanted! I look forward to working with you, please call me if you have any question!
5 8 years ago (24-04-2018)

I rented with Berkley for 6 months and then had to move out of state. The property they offered us was a beautiful townhouse in Grove. Other then the property Berkley is awful. My wife and I would put in request and it would take weeks to months to get responses. All I can say is if you rent with Berkley RECORD AND TAKE PICTURES OF EVERYTHING!!!!!!! Make sure you do a very thorough job of your before and after. Berkley will try to nickle and dime you for everything to keep as much as your deposit as possible. And good luck getting in contact with them once your lease ends they will hold on to your money until the law requires them to give it to you.
1 8 years ago (04-03-2018)

I'm a renter and this company is horrible to deal with...2 requests and follow up call to get air conditioning fixed. No hot water, sent a request at 7AM with no response. Called and was told it was sent out to a third party (never informed me) and can't give me an estimated time for it to be fixed...no hot water with 2 little kids....no baths, no clean clothes or clean dishes and they don't really seem to care. If you're an owner or a renter do yourself a favor and look elsewhere!
1 8 years ago (06-06-2018)

Have read the negative reviews and my experience with Berkeley obtaining HOA info on a property I own in Williamsburg has been outstanding. Stephanie was incredibly helpful --- many thanks to her for her superb, professional support.
5 8 years ago (03-05-2018)

Rude staff, perfectly okay with their tenants living in moldy units, and Megan Costa is the most worst rude person there. She’s unbelievable. I can’t believe she’s still employed there. If I could give Zero stars I would. Will post a more detailed review later. Oh and the 5 star reviews that ARE here are fake and made up.
1 8 years ago (28-03-2018)