Best Western Regency Inn

We had snow all day and they never bothered clearing walk ways. Or the sidewalks to any entrance. Ice everywhere the next morning. No salt no anything. So the long black hair in my eggs at the breakfast buffet should have came as no surprise. But it was a good price. Just saying......
1 8 years ago (26-03-2018)

The price was reasonable but the room had issues. The ceiling had cracks and peeling paint. The bed was extremely uncomfortable and the bedding was so itchy I had to sleep on top of the covers. The restaurant in the lobby had good food but was understaffed. The poor woman working had to do everything by herself and they were very busy that night. The continental breakfast was awful. My son accidentally left his somewhat expensive phone charger in the room. I had to call three times before they agreed to look for it. We live over 250 miles away, so I asked if they would send it to me if I paid for the shipping. I guess that was too much to ask for, I never heard from them again. This was the worst Best Western I've ever stayed at.
1 8 years ago (30-04-2018)

Went a whole week without replacement towels, bed sheets changed, and other people's hair everywhere. Housekeeping needs to sho a better job and pay attention to details. OJ and water water containers doesn't look lie it's been cleaned since I've been here. Just have to be careful.
2 8 years ago (12-05-2018)

The BW's lobby was newly decorated and the room was comfortable. The breakfast was very good and the front desk staff were friendly.
4 8 years ago (04-06-2018)

Very nice staff. Rooms were clean. Plenty of place to choose from nearby to eat. Easy location to get too.
4 8 years ago (12-04-2018)