Contract Postal Unit (CPU)

Employees need to be more considerate to customers. Just a week or so ago we went to another post office with certified mailings and had no issues. Today we go and are told they are wrong, due to the form being changed, and were completely rude about it. If the old forms are still in circulation than they should be accepted. Such rude counter people.
1 7 years ago (13-04-2018)

I just left the post office in Syracuse and it says it closes at 5:00. I got there 4:57 to send 2 letters and the attendanded didn’t want to receive because She said it was almost 05:00. That’s not right, that’s not honest and fair, the sign says it closes at 05:00 and I got there before 05:00 and the door was open... change the sign then and closes at 4:57 instead of 05:00.... why she didn’t want to receive my mail? Now I know why herI has low rating..
1 7 years ago (31-05-2018)

Employee was very helpful and kind my first visit a few months ago, and last month, the employee was helpful as well. Today, I was disappointed with the service. After a wonderful and delightful morning of running around with little ones and then bringing a toddler with me, I was likely less aware of the needs of the employee. Future customer, be more clear on what you need. In my situation I could’ve have clarified and said, “I’m sending two letters, and I don’t have any stamps. Will you please tell me how many stamps I need per letter?” Future employee, if you see that someone is struggling in life. Be kind. In order to better serve your next customer, it would be best to simply ask them if they have stamps and kindness does matter. Please leave out remarks such as, “Are you still waking up?” Thank you.
4 8 years ago (02-01-2018)

I Was told to go to another post office because they couldn’t ship packages from this location. All they can do is send letters and sell stamps. Very disappoint by the lack of effort this employee made as I’ve sent packages from this location multiple times.
1 7 years ago (16-02-2018)

It's easier then most things
5 8 years ago (28-04-2017)