United States Postal Service

We went to get a passports on Sat. May 19th and arrived at 10:05, the hours for this branch are 10-1 We walked in and the woman working said rudely, “ I can’t take anymore customers, I’m done for the day so you’ll have to come back on Monday!” We asked why and she said that if we wanted a passport we “should have been there at 8:00!” Huh? But it opens at 10:00! This is so weird we couldn’t quite wrap our heads around it! You are open from 10-1 but this woman decided she was done at 10:05?! This branch needs to improve customer service and either get more employees to handle the amount of traffic they have on Sat or post that you are open at 8:00 if that is when you actually open! Disaster!
1 8 years ago (19-05-2018)

These people SUCK at their jobs in the passport section, they just sit an talk to each other about their lives and don’t even care about the people waiting. They really need to get more people or better people. It’s doesn’t make sense how you get so many one starts and you guys don’t do anything?! Terrible
1 8 years ago (13-03-2018)

By far the worst customer service I have ever experienced. I arrived at the store well before closing but had to simply write the address on my package 2 minutes after 6, and was repeatedly yelled at and threatened to be locked in the store if I did not hurry and send my packages immediately. I understand the employees wan't to leave, but that is not the way to approach the situation.
1 8 years ago (01-03-2018)

Have been conducting an experiment. So far, apparently, if anything is within 10 feet of a mailbox it won't receive any mail. Today I've videotaped where my car is and have a police officer sitting near the house. If the lazy woman doesn't deliver today I'll be taking legal action. I shouldn't suffer by not receiving mail just so some double wide broad can continue her life of sloth and gluttony.
1 8 years ago (17-04-2018)

+ It might be too late now for Christmas gifts, but if given the option for shipping, choose UPS, not USPS. + 3 different people independently said they witnessed a USPS postman in Salt Lake City throw a package on the ground. + USPS central makes it impossible to report it. (I've tried repeatedly.) + United States Postal Service is dying. They brought it on themselves with bad management and terrible customer relations.
1 9 years ago (08-01-2018)