United States Postal Service

1. They do not answer phone calls 2. I went in to talk to them to ask them if I need to be in there at a specific time for a passport submission (dept. Of state said 515) the lady I spoke with here said 4:45 would be sufficient. 3. At 4:45 they turn us away and tell us it's first come, first serve and there is no way they would have told me 4:45. I would give them zero stars if I could.
1 8 years ago (29-05-2018)

It costs a bundle to ship a package. I had a carrier pick up my package and loose it. I have had issue after issue and have had to deal with dishonesty with this location. Thinking my money will be better spent at another shipping facility. The lady who I call to address this with acts like nothing is their fault and doesn't want to fix it. They need to get someone else in her place that can run a post office.
1 8 years ago (15-03-2018)

Called in regarding my mailbox and the location of it for my Home, JENNIFER answered and was super rude and quick to hang up on me. I called back because her "reasons" for me not being able to relocate my mailbox IMO didn't make sense so I asked her a couple of questions. I still don't understand what the reasoning was, seeing that the majority of my neighborhood has 'house mounted' mailboxes... either way rules are rules, but JENNIFER was really rude, stand-off'ish and didn't come off as wanting to be helpful at all. I'm glad I don't have to deal with this location regularly. POOR POOR customer service and OVERALL attitude. ZERO STARS.
1 8 years ago (03-04-2018)

I have always had a pleasant experience with the employees at this location. They have always been able to assist me with things I needed and are polite.
5 8 years ago (27-03-2018)

I ordered a package and the Post Office said it was delivered however...no package. We were home all day and no package was delivered. I called the Post Office to try and get some kind of resolution and twice Alicia told me she would find out what happened and call me back. She never did and I had to call her back each time. Each time I called she had to dig around her desk to find my tracking number and my information. Alicia told me the mail carrier checked with my neighbors to see if they had delivered it to the wrong address but I spoke to my neighbors and no one ever contacted them. She told me that I had to file a claim and she didn't know anything past that. She even admitted to me it comes down to the Post Office saying it was delivered and me saying it wasn't and filing a claim would not resolve it.
1 9 years ago (28-12-2017)