Dircks Moving & Logistics

We appreciated the hand holding and support during a time that is typically stressful. Moving to another state - they did all of the work prior to the move - partnering with another company in Colorado and then getting us settled in Arizona. Everyone was friendly, caring and respectful. We experienced two small things - the front end communication (prior to confirming our move date) was slightly spotty but once I shared my frustrations they communication was outstanding - especially during the move itself! The other part was the lack of environmental accountability from the packers. We found a hat wrapped up in its own huge box, 4 foam ear plugs in wrapping paper, and my personal favorite - a used, empty ziplock baggy which was carefully wrapped up. Overall, I would use them again and felt comfortable with the process as a whole. They cared for us during our move.
4 8 years ago (23-05-2018)

From the first phone call to the last drop off, the entire process was simple. Someone came to the house a week or so before the move and did a walk through to figure out what needed moved and how big of a truck and crew was needed. The day of the move the crew came in and confirmed what needed to be moved. The crew was excellent and polite. They brang plenty of blankets and tape and protective packing materials. They have you inspect everything before and after the move and the inside of the truck to make sure you are 100% satisfied. I was nervous to use a moving company because of all the negative feedback I have heard from people, but the experience was great. I would use Dircks again.
5 8 years ago (28-04-2018)

Terrible moving experience. Our items were organized in 1 tractor trailer and were apparently dumped at their warehouse, spread across 3 different trucks, different contract carriers, and an entire shipment has gone missing. Couple of important items to note, stated it was a secure / controlled warehouse, goods are tracked along with trucks, and yet have not been able to discover our missing items. Would not trust with your household items. Very lax security and apparent vetting of folks. I've done lots of military moves and commercial moves with this being a first. The sales pitch and initial discussion is what swayed us to use them but we have learned a hard lesson.
1 8 years ago (22-05-2018)

The guys were very attentive to our needs. They were very careful with our belongings. The job was done in a timely manner. We would recommend them to anyone.
5 8 years ago (26-04-2018)

I have used this company before and had great service. But this time my wife's engagement ring came up missing, found the open box that was removed from her purse on the kitchen counter. Dirks denies it. Two of the closets they were supposed to have packed were not touched. Furniture was not completely reassembled, was handed a bag of extra parts and told they didn't know what they went too. And to top things off when I called about the ring they said call the police, i did, and one of the crew was arrested and put in handcuffs in the front yard of my new house. I would stay as far away as you can from this company. They take no accountability or responsibility for their employees. I also paid for the time the police were interviewing and arresting their employee.
1 9 years ago (17-02-2018)