Falcon Crest

DO NOT LIVE AT METRO! Metro Property is currently being sued for their entire contract being against WV codes. They are also trying to sell at least one of their apartment complexes (Hall Valley apartments), but are unable to sell it to a different company at this time. PLEASE! SAVE YOURSELF THE TROUBLE AND DO NOT LIVE AT METRO! DO NOT LIVE AT METRO! This company is THE WORST company I have ever had to deal with. The employees are rude and incompetent. They provide fraudulent information to their tenants and then expect the tenants to fix their mistake. They are also big into price gauging and have even been sued in the past for it. Look it up, it is now public information! The employees also do not communicate effectively. I have had to repeat information to multiple employees in one office, because they do not know how to communicate between one another. The "security" system at Metro is non-existent. If you ever feel unsafe, immediately call the police instead of calling their "emergency" hotline. Metro will not assist you in any way during an emergency. I literally DO NOT feel safe living in their apartments. I have heard and witnessed too much that makes me scared to step foot outside of my apartment at night. The lighting around the apartment complex is minimal, and makes it easy for random people to walk up behind you using the darkness as a way to conceal themselves. While most of the neighbors I have had are friendly, I have had my fair share of dealing with nasty neighbors. Metro Property also will not help in if there is a dispute with neighbors and will allow neighbors to abuse each other, if it means Metro Property do not have to do their job and mediate the problem. The employees at Metro Property will also ignore your phone calls if they do not want to deal with you. If you want to live in a nice apartment, with employees that are competent in their job responsibilities, then DO NOT LIVE AT METRO!
1 7 years ago (24-01-2018)

Really good looking apartment they have parking in the lot and have cameras The apartment is really nice looking and have a good amount of space
5 7 years ago (06-09-2017)