Florida Scandinavian Vacation Homes

The home I rented at 2930 Banana Palm Dr. is large, very clean and comfortable, kitchen is well stocked. The house is in a very quiet neighborhood. And this lovely home is on a nice resort. Definitely a bargain. We were here March 2018. Outstanding vacation. Highly recommend.
5 8 years ago (02-04-2018)

We have rented Orlando homes for our large family numerous times and this one was called the “Nasty Ant Farm House”! We were told two weeks ahead that the house we had reserved eight months in advanced was suddenly unavailable and they switched it to a house that is “Equivalent”. When we arrived the smell was notorious, like strong mildew. We called and they said the smell was fresh paint and they would fix it the following day. We woke up to ants covering the bathroom sinks and bathtubs that would clog during showers. The blankets and pillows are beyond worn out. We called and informed them about the ants, that never got fixed. We came back to the house Frebreeze. That was it, so they house smelled like mildew and air freshener. We used the washing machine upstairs and there was a leak in the ceiling underneath it. This would be the “mildew/Paint” smell. There were water spots on the ceiling in various rooms. We called for the third time and they said they would take care of it. Every time we called they said they would call us back. We did not get one call back. We sent emails as well and never received a reply about fixing the ants, smell, or bath clogs. We were so grateful we were busy at the parks all day and didn’t have to use the house much. I also sent them two emails to let them know I would be writing this review. Of course, we did not get a reply.
1 8 years ago (23-03-2018)

I booked from this company three years ago, and thought they continued to honor quotes their agent's provide guests. I was absolutely wrong! In reliance on J.B.'s quote less than 10 minutes from hanging up the phone with him, I cancelled a reservation at another home that kept my security deposit, only for J.B. to say, "Oh, I quoted you the wrong price" not even 10 minutes later. How in the world do you jump 6-700 in a matter of 10 minutes?! Beware of this company that has incompetent individuals booking reservations for their business.
1 8 years ago (24-02-2018)

Worst customer service ever.... Had issues with the room upon arrival and called customer service for help.... Their office was closed because we checked in late. Called back in the morning and spoke to a woman name Amanda... She informed me that they were going to inspect the Room in the morming and get back to me... which never happened...... I followed up with Amanda about 4:00pm that day (while at disney) and was told the inspection report was found to be fine and the photos taken by the inspector didnt show any problems.... If you can't see the issues with the attached photos of 2 of the beds that I took then you might be a Florida Scandinavian inspector..... As a side note when you walked in the house it smelled like a mold infested home... damp and stuffy... and miraculously the inspector didn't find that an issue.... Avoid this company like the plague! Also... Amanda was incredibly rude and unwilling to help...
1 9 years ago (02-02-2018)

vacation home was good. but have been calling for over a month about the deposit and people with accents seem to not understand what we are saying. had to call headquarters, hopefully we get this fixed...
1 9 years ago (11-12-2017)